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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,214

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 385,214 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Alex hands down is the glue that keeps everything together.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Very pleased with the process and how the company managed this transaction. This app was simple, informative and useful, too.

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

My first time buying a home. Using Veterans United was the best experience I have ever had. I don't think it could have been better.
Thank you all for helping me get into my first home.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Between Danielle and the veterans United team all my needs and questions were covered. I can’t think of a single negative comment. Thank y’all!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4 out of 5 Stars
Would Recommend
headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United to any Veteran seeking to use their earned VA Home Loan benefit!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4 out of 5 Stars

Again, "it's our standard practice" especially with regard to adding VU as our mortgage service provider before VU has provided any funding seem quite inappropriate.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I have had the privilege of collaborating with Ross and his team during the acquisition of my third home. Their exceptional professionalism and dedication, led by Ross McClanahan and his team lead Todd Keicher, have left an indelible impression on me. In the realm of mortgage lending, finding such a standout team is rare, and I am grateful to have had their expertise guide me through the process.Throughout my interactions with them, I have consistently experienced prompt and thorough assistance, leaving no room for uncertainty or unanswered questions. I vividly recall a situation where I anticipated a weekend of unease due to a late inquiry sent just before closing hours. However, Kate, going beyond the call of duty, promptly responded beyond normal business hours to alleviate my concerns. Her proactive approach exemplifies the dedication and commitment to customer satisfaction that defines Veterans United.In sum, my experience with Ross and his team at Veterans United has been nothing short of exemplary. Their unwavering support and professionalism have made this home purchasing journey a truly pleasurable one. I extend my deepest gratitude to each member of the team for their invaluable contributions. I’ll never utilize anyone else for my home purchasing needs!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

With this team that I had working with me and helping me buying my 1st home, they make things run very smoothly and make me feel at ease and relaxed… I will recommend them to everyone over and over again.. They did an excellent Job. Well done crew.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

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5 out of 5 Stars
Would Recommend

I am very happy and couldn’t have done it either of them thanks again.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Thank you.

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4.5 out of 5 Stars
Would Recommend

The movers never called me back

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend

Our process with Veterans United was very smooth. I expected the home buying process to be very stressful and overall it was very easy. Our realtor, Cassandra was our shining star in this process. She made herself available to us at the drop of a hat, always supported our decisions and she answered our questions quickly. I felt like we were treated like more than just a number, or more than just a sell.

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

More Reviews

See all 385,214 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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