I had issues with the loan officer and coordinators changing frequently and paperwork/information getting lost because it was missed when a loan officer changed. Also the email of the loan coordinator didn’t always work and it would be undeliverable. Sometimes I wasn’t sure what things I had to do and it took time getting clarification since the people there changed positions so much. Some information I got late in the loan process would have been better to receive early on. For example a lot of the fees that go along with the loan and the process was surprising and confusing and kind of stressful and I didn’t always know what I was supposed to do. Especially when I would talk to someone on the phone and then weeks later that person was no longer in that position and I had to start over with questions I had and information was not always given to me at a good time in the process.

Great team

I am super impressed with the transparent, positive, interactive professionalism of each member of the team.

Great work. Made the process simple.

Chris came in late after Allen moved on, but he never fumbled and carried my wife and I to the endzone with the assistance of a great team.

Awesome