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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

397,711

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 397,711 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jens helped me out so much. Was there answering questions, reaching out to those needed, and made us feel safe.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend

I have a good team working with me

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Veterans United was great. The team that was assigned to my loan did an amazing job and made sure we were always in communication. Way to take care of an old vet. Good job team.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Our experience with Veteran's United has exceeded any expectations we had about the home-buying process. The team is knowledgeable, supportive, and caring. Thank you all for your support, guidance, and responsiveness. We are grateful beyond words.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Absolutely Amazing! Everyone has been great throughout the process. I am beyond grateful for the referral to Veterans United. I actually was with another lender at the start of my built. I feel Veterans United came to my rescue. The team at Veterans United took control of the process and and took so much off my plate. Thank you to everyone in the process at Veterans United! I would hug each of you if I could. We are now in our home and we are beyond ecstatic. Veterans United made this an easy process. Thank you all very much!

headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

1.5 out of 5 Stars

I felt the whole process was an uphill battle. I know there were some things that came up that were out of your control but I felt there was a lot that could have been done to make the process easier. Even down to closing day, there was poor communication with most people involved and the underwriters made things almost impossible. If it weren’t for our realtor I don’t think we would have closed when we did. It was an extremely stressful situation for my entire family. I felt there was a lot of duplication of information too. I provided information but still had to do a conference call with Equifax which took hours. Overall it was a horrible experience. I had people warn me about VU for everything that I basically experienced. It cost me money for longer uhaul rentals and AirBnB stays. I would not recommend to anyone.

Response from Veterans United

Brandon,

Thank you for sharing this with us. I’m so sorry for the stress you went through along the way to closing. I want you to know the Client Advocate team continues to be here for you after closing, too. If you’d like to talk more, you can reach back out to us anytime.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

He rode with me until everything was finalized. He stayed In touch.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The Veterans United loan team was on there game to get this thru to the closing. Thanks to everyone! Thanks for the Semper Fi socks.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Not using the VA Loan is a wasted opportunity for a stress free , guided journey through the home buying process. Veterans United is there for you, especially for new home buyers.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

My experience with Ryan and his team was amazing. They answered my calls and questions when I had them. My wife and I enjoyed their support and assistance. My real estate agent Steve was awesome as well.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I have purchased two homes with Cara and Veteran’s United. The experience was a 21 on a scale of one to ten! I wish you sold other products!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Our experience was so much better than we have been told. If or when we do this again we will be using VA Home Loans

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend

Easy process to get you to your home

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

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4.5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

I’m so thankful for the entire team at veterans united!!!! I was a somewhat more complicated buyer as I was trying to buy a home while out of state. Everything went smoothly and we got the perfect house we were looking for! Thank you again!!!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Lexie Holst-Burri

Loan Officer: Lexie Holst-Burri

NMLS# 2053471

4.5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

It was a pretty painless experience. Had some issues to work through but my team was great

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

More Reviews

See all 397,711 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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