My husband, the veteran and I have been married 51 years and this was our first time of experiencing the process of buying a home. It was a pain free and a quick and easy process!
Everyone was so kind and knowledgeable . In a month we were home owners!
Danielle is a true professional and very personable and helpful.
Everyone involved was very helpful and friendly and had no issues explaining everything every step of the since it was my first time buying a house.
Very easy experience as a first time home buyer and they guided me through the entire process, felt very comfortable at close!
Veterans United was very easy to work with. JB did an amazing job taking care of my wife and I. We will definitely recommend Veterans United to our fellow veterans and use them in any future home purchases. Thanks again!
Would not recommend Steve Gustavson.
Response from Veterans United
Hey Sharon,
I'm sorry to hear you didn’t have the best experience working with Steve. We always aim to provide top-notch service, and it sounds like we missed the mark here. I’d love to learn more about what happened so we can figure out how to improve.
If you’re open to sharing more details, please feel free to reach out to my client advocate team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but you can reach out anytime.
Great attitudes from everyone and lots of patience with me since it was my first time buying a home! If a phone call of mine was missed the team would get back to me at their earliest convenience
Great job by Ben and Alley! Very happy with timeliness and professionalism! Thank you
We had an amazing team put together to make this a smooth and stress free transition. I couldn’t believe I was blessed with a team like this without paying money out of my pocket. They all wanted us to succeed. They didn’t just say they were on our side, but I could feel it. I always felt safe and looked out for. I only met Danielle, and she was very friendly, genuine, and sincere. I really hope I can send more customers to this team because I know they will be well taken care of
