I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
I learned of a property that might go for sale and just checked online for va loans to see about how much of a loan I could get to see if it was even possible. The Vetrans United one popped up and I put in my information. Within a day or two, I got a call from Josie and she told me how much i could get. I told her it would be a few months before I knew for sure. She told me to call back when I knew. Fast forward about 5 months and the seller was ready. The loan team said they could handle person to person sales without a realtor and that's what we did. A little over a month later and I just closed on my house. They made it very easy, and answered any questions I had quickly. I am very impressed with the job they did for me and would recommend them to anyone.
Thank you for getting me into my new home.
Absolutely outstanding customer service. As a first time home buyer i recommend Amanda and her team at Veterans United Clarksville. Kim is my realtor and she is the best.
Outstanding support and guidance! Couldn’t be more grateful or satisfied!
Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.
Amazing service, easy process!
We are so happy that we used Veterans they were great keeping us informed and even after closing they asking if we need anything
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This being my first home buying experience superceded any and all expectations. The team was accessible and on top of every step of the process. Although this may be second nature to them, at least that's how it seemed, they allowed me to experience the ease of the transaction along with them; makes me want to do it all over again 😊. I appreciate each and every one of you!!
Sam really took care of me. I’m sitting in my backyard thinking about how much time I wasted being worried - Hearing Sam say, it’s gonna be all ok! was like Ok - I’m about to OWN THIS.
Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.
With God, all things are possible.
