As a veteran, it feels good to know that you are always there me.
I have worked with Veterans United and Kollins team twice now and they made it so easy and worked so hard to meet my needs!
Started in October didn't finish until mid December. No clear and consice guidance. Things had to be done multiple times. Absolutely frustrating
Response from Veterans United
Hi Benjie,
I’m really sorry to hear about your experience. A process that stretches out for months, with unclear guidance and repeated tasks, is absolutely frustrating—and it’s not the smooth, streamlined experience we want for anyone. I can imagine how stressful that must have been for you.
I’d really appreciate the opportunity for my advocates to learn more about what happened and see where we fell short. If you’re open to it, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but you can leave a message anytime, and we’ll follow up as soon as possible.
This was my first time purchasing a house without my husband. Who died last year. But working with Veterans United was a good experience, because they were always there to help in any way.
Thank you to the whole team for making the process easy and run smoothly.
Even being currently deployed Josh made the process easy with everything, my husband was very surprised and pleased while going through the process all the way to the finish line. Thanks
Vetetans United might as well be an extention of our military benefits! The way service members are treated most certainly maintains the high level of quality the US Military themselves offer service members. I feel completely at home, safe and confident in the product they offer!
Veterans United is the ultimate team. Simply put, you'd want them on your side for your home mortgage needs.
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Thank you Thank you! Marcus and Julie was great to work with! Thank you for the consistent communication and making this an easy and enjoyable experience !
So glad I was able to find Veterans United! They made the process much smoother than I expected and basically walked me through the entire process! They even sent us a very nice and well made backyard sign that we always display when we entertain in our beautiful new home!
So don’t walk, run to Veterans United and allow them to help you buy the home of your dreams!
Greatest personal
