First time using my VA Homeloan. The process was absolutely "The Standard". I would buy a home every month just to go through the buying process working with this Team. I had heard nightmare stories of Veterans using their VA Homeloans, I am positive they did not use Veterans United. Thank You to everyone involved with this process.
Fantastic customer service!
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Overall the experience was quite pleasant. A little different here Family sing a quick
Great team. They will do everything they can to get you a home.
Everyone was absolutely wonderful. We had questions that would come up and each time someone answered the phone to assist us! Multiple times we were checked on with the home buying process and we couldn’t have been happier! Highly recommend.
I'm 60 and I'm a first time home buyer. I never imagined buying a house I thought the process was hard and I needed alot of money. But I didn't put any money down and I recieved money at the closing. The process was easy and quick. I personally want to thank Matt Lucas for getting me started . Kimberly for staying in contact. Kelsey for making sure I recieved the important papers and u really want to thank Lorna Champagnie for really stepping up and guiding me through the final process. She is a great real-estate agent. And I use to be a homeless vet. Thanks again. I'm truly happy
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
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Now, to the only issue I had with this entire process — the “Giveaway”. Which is how VU got my number to begin with. Delaying the winner is pretty lame — it removes any of us who actually used your service from the giveaway — then it looks a lot like you just delay it so you can then tell someone who is still on the fence “CONGRATS YOU WON!!” And that person would then be a fool to not get a loan with VU.. which makes it less of a random giveaway and more a very deliberately chosen winner.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
cannot say enough great things about Veterans United Home Loans! From start to finish, the entire team made the homebuying process smooth, stress-free, and even enjoyable. They were incredibly knowledgeable, responsive, and truly cared about helping me achieve my dream of homeownership. Every step of the way, I felt supported and informed.
Their online tools made the paperwork simple, and my loan team worked tirelessly to make sure everything stayed on track. Special thanks to [Loan Officer’s Name if you want to add] and the whole crew for going above and beyond. If you’re a veteran or service member looking to buy a home, Veterans United is hands down the best choice. Thank you for everything!”
Billy and the team made my whole home buying experience a breeze. They were patient with all my first time home buyer questions, and helped me through the whole process.
When I first was contacted by them we didn't even know for sure when or if we'd buy. They reacted fast and positively when we made the decision. Great bunch!
