The Veterans United team is thorough, courteous, professional and dedicated to insuring a stress-free experience.
Veterans United made our Refi a breeze. A solid group of professionals that will walk you through the process easily, quickly and professionally. I would recommend that if you are looking for a home loan, or a Refi that you consider this company.
I would unhesitatingly recommend Veterans United Home Loans.
Although I was very pleased with my loan specialist I was frustrated once the loan went to underwriting. We had provided all the information requested in a timely manner but they continued to ask for more and more information and the loan was delayed because of their requests from our home owner's insurance company. The underwriters seemed to have some requirements that were way beyond necessary for a loan that was well below the appraisal value of our house. I understand that some of this is because it was a VA Loan but it was still frustrating when we had met all the conditions. If I were to recommend Veteran's United to others I would brag on the specialist but warn others to expect delays with underwriting.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Gregory, we value your patience and commitment in sticking with your loan specialist. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
Wonderful!
Great experience with Veterans United! Very smooth and painless transaction. Enjoyed working with Katie Hayes as she walked me through every step and was my go-to for any questions. She always answered my calls and emails immediately. Top notch service!
Veterans United was patient, professional and thorough
