Everything was fine until the end! We were continually updated. Our team was very professional but also pleasant. However our closing was 3 hours long, not warned his office equipment was coming, Every paper explained although we had reviewed everything earlier and had signed electrocally. Our Notary was very pleasant, and explained he worked full time for Amazon too. He called back and said we had to scan and email a paper that was signed in front of him but also needed initialed.This took another 2 hours trying to do what he asked! He then said we had to go to town to the library and do this. Our library has been closed because they are moving! We thought the loan was not going thru because of no iitials on one paper. Alberto and Lee Ann came to the rescue !I would highly suggest training your notaries to be more efficient. Overall we are pleased. We got a lower %, a lower monthly payment, no pay off penalty, and a little extra $ for our kitchen! Thank You! Larry and Donna
From start to finish, VU has once again done outstanding work to provide me the best quality service that they can offer!
Easy process with a very helpful staff to help you with your questions or concerns all the up to closing day. Absolutely the BEST!!
Heather was great!! She reassured me and was able to answer my questions right away.
Julie Cute. A great representative of the company.
Julie helped me multiple times throughout the process and was a great cheerleader.
She kept the process moving forward and was always there to answer any questions
This team is quite good, and knowledgeable, they communicated with me pretty quick and relayed information to me, so that I could get information in as quick as possible, Rick and the team did a great job.
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Since the beginning I have only to give everyone a high praise. God bless you all
Loved the opportunity to work with a business based around veterans. The resources available are awesome and I appreciate all of the work of my team. Without them we couldn’t have gotten it done. God bless the USA
Such a smooth and easy process! You guys made it a stress free experience! Thank you!
