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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,287

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 103 Marine Corps service member reviews from Vermont

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3 out of 5 Stars

Poor communication and the process became painfully slow, unlike the Veterans United service I used to. It still has a great, user-friendly website.

Response from Veterans United

Hi Christopher,

I appreciate your feedback, and I’m really sorry this experience didn’t match the smooth process you were expecting—especially after working with us before. Communication and efficiency are key when buying a home, and it’s frustrating when things don’t move as quickly as they should.

That said, I’m glad to hear you still found our website helpful. If you’d be open to sharing more about where we fell short, I’d love my advocates to have the chance to look into it. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but feel free to email anytime.

5 out of 5 Stars
Would Recommend

Veterans United has a lot of hoops to jump through to get the loan done, but it is understandable given the 0 down policy. As many hoops as their are you guys do a great job of walking g folks through them.

headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend

No robot here, I’m a real live Marine Corps veteran living in Vermont. Like a lot of veterans I suffer from PTSD. That causes me to generally not trust people and like most PTSD sufferers I tend to avoid people. Im here to let everyone know that Veterans United is actually on our side. They are all very dedicated to making veterans lives better. I don’t keep track of the news. I didn’t know there was a rate drop. My team reached out to me! They let me know about my re finance options and did all the work. I just had to occasionally go to the website and click sign a few things. They even sent the notary to my house to sign the paperwork when it was all done. The process was simple, not scary or triggering one bit. In the end they saved me $400 a month and that’s a lot of money when you’re on a fixed income. I cannot recommend Veterans United enough.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

I would recommend VU because they know VA loans, and are experienced at getting them completed, including VA inspection

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

I will let every vet I know who’s ever interested in buying a home to use you guys. A+ effort all around.

headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

Great team hands down! Friendly, and always responsive

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Very professional and up to date with everything. Highly recommend

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Had an amazing experience dealing with the VA from the very beginning, they answered any and all questions that we had and kept our to-dos up to date. Made buying our first home a breeze and would recommend anyone to go through them when buying a house 😀

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

A great experience from beginning to end. Wonderful loan officer and great company. It couldn't have been a better experience. The best, and easiest, mortgage refinance we have ever done over the last 30 years.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

Just wanted to say thanks we appreciate all the hard work you guys did for us and we are beyond happy

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Everything was handled well, they team was supportive and easily contacted.The stipulations and the to do list were very long and I was disappointed that I had to pay extra for having closing pushed back, however this was out of VU Ortho control.

headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend

Love the company. i recommend you to all my vet friends. you knock it out of the park every time.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Overall I recommend Veterans United Home Loans. Easy to work with

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars
Would Recommend

My team was awesome!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4 out of 5 Stars
Would Recommend
headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

Try Veterans United - you will love them!

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

They do everything great!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I just can't say enough about the excellent service that your team provided me. Great job people. My Wife Kate and I are very grateful. Thank you so much. Greg.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

More Reviews

See all 415,287 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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