No robot here, I’m a real live Marine Corps veteran living in Vermont. Like a lot of veterans I suffer from PTSD. That causes me to generally not trust people and like most PTSD sufferers I tend to avoid people. Im here to let everyone know that Veterans United is actually on our side. They are all very dedicated to making veterans lives better. I don’t keep track of the news. I didn’t know there was a rate drop. My team reached out to me! They let me know about my re finance options and did all the work. I just had to occasionally go to the website and click sign a few things. They even sent the notary to my house to sign the paperwork when it was all done. The process was simple, not scary or triggering one bit. In the end they saved me $400 a month and that’s a lot of money when you’re on a fixed income. I cannot recommend Veterans United enough.
A great experience from beginning to end. Wonderful loan officer and great company. It couldn't have been a better experience. The best, and easiest, mortgage refinance we have ever done over the last 30 years.
Carrie and Nina answered all our questions in a prompt and courteous manner. Carrie also made herself and her replies to our emails in what was probably off hours. VU made this transaction and step forward In shortening our mortgage through refi, low to no stress and efficient. Carrie and Nina took time to address all of our concerns. Two thumbs up to Carrie and to VU. I personally would recommend ( and I never do this) both VU and Carrie. Cheers.
Very happy with the information provided and accessibility to staff as we needed.
