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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,879

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
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1

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Showing all 35 Navy service member home purchase loan reviews from District of Columbia

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5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

VU team was a great help during the first home buying process.Many thanks!

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

There are NO words that can truly express the GRATITUDE I have for my Veterans United DREAM TEAM! Within a month I went from renting to owning and for that I am truly GRATEFUL! Thanks for making my home buying experience one that I will NEVER forget!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

3.5 out of 5 Stars
Would Recommend

Jeff Magsamen is a standout guy! He answered all my questions and made my home buying experience easy and comfortable!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Would definitely recommend working with VU. Everyone was very helpful and supportive throughout the whole process.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

1 out of 5 Stars

I would recommend that Madi go through more training or be put into a position where time sensitivity isn’t a major factor. Due to her horrible professionalism, i wouldn’t recommend it to anyone to go through what i went through.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Great experience... sometimes there’s too many cooks in the kitchen and not sure who to reach out to... example our condo insurance questions

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Would recommend Veterans United in a heartbeat, can't imagine this level of service and professionalism with any other lender!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

1.5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars
Would Recommend
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

After I finished my tour with the Navy I started in banking and finance. In all my years working in the field, this is the first time I have dealt and experienced such an amazing and professional team. The best in class service is with Marie, Kim and others behind the scenes. When it’s time for me to retire and move again, I will be back. I came to Veterans United Home Loans because of the raving reviews. Anyone that reads this review, don’t think about it just call them. Oh, and they think of everything. Thank you again for making me feel so special.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

The Veterans Home Loan team was outstanding, the realtor that was referred by Veterans Home Loans was truly awesome. This team made home buying an awesome experience for me, without you, it would not have been as pleasant, thank the entire team for assisting me in purchasing a home, which I truly love!!!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Smooth process, loan officer and transaction coordinator were extremely responsive

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend

High origination fee (1.4k higher than local lendor), but great service.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

More Reviews

See all 419,879 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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