Veterans United is an amazing company! I worked with Chris Lunn and his and they did not disappoint. I had a green and easy experience so thank you guys for everything!
I would highly recommend any Veterans looking to get a VA loan to go through Veterans United!!!
The process for me was quite long as I personally had to complete several items on the "to do list" over a period of time. However, it was all necessary things needing to be completed, which took a bit of time. In the end though Rick Bridgman, Brittani Batye and Paige Thompson got the job done!! We closed on my VA mortgage exactly one week ago and I am sincerely grateful to the team above for all they did to make it all happen for me!! They called or emailed me often to make sure I was kept in the loop along the way up until we finally closed. Great Team! And as we say in the Navy, "WELL DONE"!!
Veterans United is probably the most professional company I have worked with in a long time. Every detail was handled in a timely manner and their process was easily understood. I highly recommend this company.
Matt Thill was also very helpful. Always available when we had questions. Helped us throughout as well.
I highly recommend Amber and her team. They made my refinance effortless
Outstanding company to work with. You will never find better!
A great experience I will always recommend her and and the company as well
Amanda and Julia Koenig did an excellent job of keeping me informed of what needed to be done. All went very well.
Processing my refinance with Veteran's United was a very simple process. They didn't require mounds and mounds of paperwork and the closing process was at my house and very straight forward.
Ive delt with john lucas in the past very helpful and super in ease. This current home loan was a partial disaster closing went wrong 3 times. Had to have 3 separate closings and last one was 60$ more and was veterans united mistake. So they wouldn’t do anything to help with that so over 30yrs would cost far more then 60$ over a period of 30 yrs. there was nothing they could do or would do especially for a veteran or veterans. Basically stuck it to me and i bare the burden of it. I was not happy nor was it right or fair. John said he asked to rectify it but they said no. So profoundly unprofessional and wrong. I wouldn’t recommend them from here on forward. John lucas i would definitely but the institution as a whole absolutely NOT!!!! 60$ over 30yrs at 2.75% you do the math far more the 60$ vu wouldn’t eat i had to. Ty john for your help professionalism and character. Yt c morra usn (89-93)
Response from Veterans United
Christian, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Shane Martin has help me tremendously, always on the go and ready to assist any veteran in need. What a great human being and outstanding professional.
Great to do business with Veterans United. The process was smooth and easy. Andrew Beckett was a pleasure to work with. Closing took place less than a month from applying.
