This was a fantastic experience. The team was knowledgeable and extremely friendly. They were always one step ahead of the process to ensure everything went smoothly.
It's hard for me to imagine if it's even possible to have had a better experience finding and financing a home. It was as if I pulled the A-team! This is the kind of service that people wish for but far too often fail to receive. I am profoundly grateful to everyone who helped me along the way - who made me feel like I truly mattered. As a veteran I feel honored to have received such care. Thank you all for what you did for me and for all you do for us.
Great team. Always there when I needed them.
Knowledgeable & informative people that helped proceed with the process. Plus they conveyed a decent concern about what was happening too!
I highly recommend Veterans United for home buying to any eligible veteran. My loan team helped me through each step of the process making the final purchase easier than I ever imagined.
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I had a great experience. Mason Maddox was the primary loan officer for me and he was great to deal with. Cassie March is who i dealt with the most throughout the process and she was always quick to reply from early in the morning to late at night. She never made me feel like i was a bother or like i was at the back of a line of people. These folks treated me and my family right and now we are loving life in our new Log Cabin!
I'm 70 and thought buying a home was out of my reach...VA United made it happen.
Veterans United is very slow and noncommittal on closing dates and time.
Response from Veterans United
Lawernce, thank you for allowing us to view your honest feedback on your recent loan. One of our main goals at Veterans United is to set proper and attainable goals, deadlines, and expectations. We know that some times outside factors may play a factor and cause delays. We strive to limit those stresses. If you feel to share more please do not hesitate to reach out to our Client Advocate team to discuss further. Thank you for your service.
Superb communication - easy understanding of the process, I always felt supported.
Joe Choi and Ashly Bohinc were truly amazing to work with. They were quick with responses, organized, and overall great people. The answered ALL my questions and concerns without hesitation. Great people and an asset to your staff!
the three person team can get slightly annoying. understandable that there are a lot of things going on, and three seperate eyes on the process (in theory) is appreciated, but would be better to have one point of contact throughout the process.
I would recommend other veterans to this service and or family members offered by Veterans United :)
