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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,854

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 2,285 Air Force service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

Our experience was great! The team was very quick with answers and wonderful to work with! Thank you for helping us find our dream home!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I will totally spread the word that Veterans United is where to go.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

I had a great team Emmy and Christina worked seamlessly to help me find my home and secure financing. It was a great experience.

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

I definite recommendation for anyone in the market! My #1 & #2 choice

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Abdel V.

Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

Very streamlined process. It is a bit mind blowing that I bought a house and mostly only used my phone. All of my questions were taken care of, and the app was informative.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

This is my third home buying experience. I’ve never before felt so well informed. Shout out to Lindsay, the home buying economics teacher!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

I had a great experience with the entire VUHL team. I am a first time home buyer,
so I was nervous. My loan team and concierge made me feel comfortable. Each person worked together diligently to get everything squared away. Their level of professionalism was top tier. The process flowed smoothly.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Holly and I had been browsing for around 4-5 years for our first home. We finally found the house of our dreams that we didn’t have to make compromises on just to buy an house. We want to say thanks to the whole team.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Olivia and I simply feel fortunate with the random, chance encounter over the Internet with Veterans United. Everything was so smooth that it still doesn’t feel like we went through an entire house buying process. Key indicator of a great team is when they absorb all the pressure and the client feels none. Just a great experience.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend

Veterans United is wonderful! Everyone on the team has been wonderful and positive to work with! The dashboard to track progress works flawless and it helps track everything that is needed. That's important because the process of buying a home can be stressful, not with Veterans United!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I’ll just repeat that Jaimie’s outstanding service clinched the deal for VU. From start to finish the process was seamless. Even the closing was unusually quick. Initially I did not enjoy the “personality” VU uses for marketing, but I got used to it. It comes across unserious and unprofessional for a home loan company. I even wondered if it was a scam company, especially since I’d never heard of VU before. But, I did choose VU in the end, and so far I’m happy I did.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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5 out of 5 Stars
Would Recommend
Photo submission from Kevin D.

I had no surprises during the process. The team I worked with explained the process and timeline clearly and kept me informed. I have am very happy with the team that I worked with.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

NA

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

More Reviews

See all 419,854 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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