The staff at VU were very helpful on every step of the process and ensured rapid communication if any issues came up.
I would definitely recommend them if there is anyone looking to use the VA Home Loan.
Everybody involved was kind, friendly, and most of all efficient. I never had to wait ridiculous amounts of time for an answer to a question and I never felt like I was being left hanging.As a single father I've had to jump through a lot of hoops and everything the last decade has been a struggle. Frankly I never thought I'd own a home. I've faught and clawed to be able to raise my daughter and give her stability and security in this life. Y'all made this experience more pleasant and seamless than I could have ever imagined. So, thank you all so much for the part you played in helping me secure a home and future for my daughter. ❤️
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
The whole team was great from start to finish!!
Michael, Tyler, and Mandy were absolutely stellar! Less that zero stress, they made the whole process and experience smooth! My wife and I were totally blown away by the caliber of customer service we received from start to finish, we didn't feel like a customer or a number, we felt like family. Integrity, total transparency, always available, and dedicated to seeing us through. If you're a veteran, and you are shopping for a home, you want this team! Jon & Susan Prenovost
Ellis Carter's team helped keep us on track and helped explain news solutions for set backs that we encountered in the process of closing on the home.VU was a good tool w a straight forward app that I appreciated!
tyson and the rest of the team i worked with through the process were amazing. they were consistent and always had an answer to every question i had, very knolegable and resourceful people to work with. Will recommend to anyone buying a home.
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Great team work
Homeowners at 20!
Third time using VA, reliable, predictable and efficient.
My experience was incredibly soothing. Ken and his team took all the stress out of the process for me. I was constantly reassured and my questions were always answered in a timely manner. I appreciate the team I received and would recommend the or request them again if needed.
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Flawless service, efficient, quickly available, first class.
People are friendly and helpful.
Aaron and the whole team were amazing.
You all made the process stress free and so thoughtful!
The gift box was an added (awesome) thought, even my dogs say thank you, they loved the treats!!
Many thanks to our very special loan team for all you’ve done to make this an enjoyable experience. We are delighted with our new home and thank you for helping to make it happen. Also, Bella loves her new toys and treats.
