I am going to absolutely recommend them to our friends. Nathan was amazing and at the end even threw in a super cool gift when we closed on the house. Veterans United makes sure you have 100% access to everything you need to move. They make the process so easy. Thanks a million!
Now, to the only issue I had with this entire process — the “Giveaway”. Which is how VU got my number to begin with. Delaying the winner is pretty lame — it removes any of us who actually used your service from the giveaway — then it looks a lot like you just delay it so you can then tell someone who is still on the fence “CONGRATS YOU WON!!” And that person would then be a fool to not get a loan with VU.. which makes it less of a random giveaway and more a very deliberately chosen winner.
BRAVO! Mr. Finklang
A good loan officer possesses a blend of technical expertise, interpersonal skills, and a customer-focused approach. Here are some key qualities:
1. Strong Financial Knowledge: They understand various loan products, financial regulations, and mortgage processes, enabling them to guide clients effectively.
2. Excellent Communication Skills: They simplify complex financial terms, actively listen to clients' needs, and maintain clear, empathetic communication throughout the process.
3. Attention to Detail: Accuracy in reviewing applications and ensuring compliance with regulations is crucial.
4. Problem-Solving Abilities: They creatively address challenges, such as resolving issues with loan applications or helping clients overcome financial hurdles2.
5. Customer Service Excellence: Building trust and maintaining responsiveness to client concerns fosters satisfaction and loyalty.
6. Adaptability and Continuous Learning: Staying updated on market trends, interest rates, and new regulations ensures they remain effective in a dynamic industry.
7. Integrity and Trustworthiness: Being honest and transparent helps establish long-term relationships with clients.
8. Networking Skills: Building connections with real estate agents, attorneys, and other professionals can lead to valuable referrals
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
Easy process with minimal work on my end. I did like the checklist of the things I needed done that other lenders did not have. Overall an easy process.
Veterans United was very easy to work with. They were there to answer any questions I may have had.
The entire team who assisted me with my first home purchase was exceptional. Their quick responses provided more information than I even knew to request. Any issues that arose were easily resolved with their assistance.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
Thanks to Merrie for such an amazing job. She helped me out throughout the whole process. I appreciate the hardwork!
The experience with Veterans United was unlike anything I’ve ever experienced. From beginning to end they were there to help make the process less stressful. I can’t say enough about the amazing team. Thank you guys for making our dreams a reality.
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Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Yoel and Clayton went above and beyond. Yoel, my loan officer really stood out and as a key representative of his team he made them shine. Clayton was instrumental in moving the whole process along. They sent a personalized welcoming package near closing, that was a nice touch. When I say personalized I mean to say they address it to everyone in the house and didn’t even leave out a single pet. It was truly a pleasure working with Veterans United and look forward to doing business again in the future.
Aaron didn’t treat me like a number or a paycheck. He made the effort to make a connection with me and was with me for the entire journey. Definitely above and beyond. I look forward to working with him again when it’s time to Refinance or even purchase another property in the future.
