Thank you!
I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.
I would comment .ore but I'm a little busy right now MOVING INTO MY NEW HOUSE THANKS EVERYONE INVOLDED including the underwriters. Outstanding job 👏
Veterans United helped me with the purchase of my first home and they made the process one of the easiest things I’ve done. Super grateful for such an amazing team
They done Great!!!!
We closed in about 3 weeks, which is awesome. The loan officer and underwriters were quick in expediting documents to close as early as possible.
My only suggestion is to update the estimated attorney fees in your system to locality. The original attorney fees were quoted as over $1000 less than what they ended up being. When the attorney sent their pricing to the lender, I was not notified for a week about the change when it was too close to closing to select a new attorney without delay. Even the day before closing, another $200 came in before signing. Some of this may be illegal kickbacks between the sellers agent (constantly getting sued) and the attorney (his selection), so proper notice of fees would’ve given me earlier negotiating power and not losing so much of my earnest money. I expected the lender to have a “good faith” estimate and I naively banked on having about $2800 in return (including seller additional credit). Understanding I closed early, accounting for about $1000, I still was disappointed to receive only $280 on closing day. If this estimate was more accurate, I would’ve negotiated more seller contribution or new attorneys much earlier. I was told that it’s better this way to not negotiate because it didn’t delay closing, however I’d have been okay to delay closing if it meant I didn’t burn $1000. That’s my choice to make.Also I recommend immediately notifying the attorneys that VA loans do not allow non-spouses on the title. This communication failed between the lender and attorney offices, which will result in me paying several hundred more dollars to add my finance to the title.Otherwise, the rest of the customer service was good, arranging VA inspections, working documents, etc. It’s just hard to not feel duped regarding closing costs. It was naive of me to trust a lender estimate, but it put me in a truly bad position my first month while I cover expenses for moving.
This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!
We have been talking with Ryan way before we even started building our house. He provide us with important information through the entire process. He was there from the start of construction and kept constant contact all the way up until we moved in. This process was well over a year. There was never any pressure and he always provided the accurate answers. If any issues did arise he and Ashley would find the solution rather quickly. We have dealt with many mortgage agents, lenders, and relators in the past, but Ryan and Ashley have both far surpass any of them in many ways. They have shown true expertise, knowledge, and professionalism in ways that have far exceeded what my and my family required. The communication was outstanding and there was never a time I could of think of where I could not get a hold of one of them. Most of the time they called me. That says a lot these days when it usually is so hard to even get a person on the phone that can accurately answer a question in a relatively efficient time frame. If I ever do this again, they will be the first ones I try to reach out to. We absolutely whole heartly think you Ryan and Ashley for everything you have done for my family! Semper Fi & Semper Paratus!
Veterans United I feel really looked out for the veterans even though they may not be affiliated with the veterans affairs, but they were totally outstanding understanding Patient knowledgeable just everything thank you thank you thank you!!
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My entire loan team needs a raise! They did such an amazing job and made everything so easy. I'm a proud homeowner thanks to my Veterans United team!
Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
You guys did your best 👌
Thank you Veterans United team for all your hard work.
I already recommended veterans united earlier in the process and their house closed already
I will definitely recommend Veterans United to anyone looking to buy a home. Thank you for your help.
