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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,181

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 587 Marine Corps service member reviews from Nevada

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5 out of 5 Stars
Would Recommend

Aloha. All of the agents were the best. They worked
out all of my questions. Work with me to get all my documents together, dang. Very helpful all agents. Mahalo. 🙏👍😎

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Great job

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Everything on your end went well

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

The team was fabulous, worked hard to help me and assured that I closed on the new home!!!

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

Thank you Veterans Home United Family in welcoming us and making our Home Buying experience a pleasant and memorable one!!!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Veterans United continues to be my go to company to partner with, throughout the VA home loan process. They make it really easy for a veteran to buy a home. Even while on disability, and going through a divorce, they made the entire process very easy. I can’t believe that they were able to help me fix my credit and that I bought another home so quickly. I’m a very happy customer. Thank you to everyone at Veterans United.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

A huge thank you to this team. We had a world of questions and fears and you all gave us peace of mind through the whole process. Thank you for being readily available and getting back to us so promptly. You all treated us like friends and family. You have given our family and a retired veteran a home . From our hearts thank you Asli, Adam and Hayden and the whole team.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

I want to just thank the team for everything. Your efforts have maybe our dream I'd owning a home a reality. My wife and I are no longer dreaming thank you

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Thank you Veterans United. My loan team was amazing. I would recommend them whole heartedly!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
Photo submission from Angelia V.

This is me in front of Grace's Haven, my new dream home!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I just want to salute Veterans United Home Loans as a way of serving service members and veterans. This was my 2nd time working with them and again it was a pleasure. Respectfully, Leo..

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

With it being our first time buying a home it seemed like there was a lot of services provided through veterans united but I did not know how to use them aside from loan officer/coordinator and buyers agent.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

This was my third home purchase. It was by far the easiest purchase that I've made. The app based processing was extremely easy to use and intuitive. Kate and Rob were easy to work with.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

We refied at a full point below the original rate. They made refi so simple we hardly had any work to do. It went smoothly and quickly. Can't say enough about the competence and willingness to ensure a great lending experience. All were great!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

When my husband started hospice last year, he told me he wanted me to "buy that little house or condo you've been wanting." Now that he's been gone about a year, I got up the energy to take some steps forward. But, where to go? I had heard that the VA doesn't give home loans to surviving spouses. Google said differently. My journey with Veteran's United was low key, no pressure, we are on your time, ask us anything and enjoy the process. My agent and I found a wonderful Condo, the finance process was quick and I closed earlier than I could have dreamed of. Perfect!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Veterans united loan team made the process stress free and easy to understand.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

2.5 out of 5 Stars

Ill put simple I didn't think the customer service was what it used to be after my first time purchase the customer service was almost one way with the VU team needing information from me and questions from them to me but in regards to myself I had a very tough time at times trying to get a hold of someone to the point where I was asking friends and family questions that I needed to ask the lender due to the fact that they did not call back or leave a message giving an attempt to help out I am appreciative for the work put into my home buying journey but I would of liked to have a better interaction with the entire VU Team

Response from Veterans United

Hey Marden,

I’m really sorry to hear that your second experience with us didn’t match up to the first. It sounds like there were some serious communication gaps this time around, and that’s definitely not the experience we want our borrowers to have. I know how important it is to have a team that’s there for you every step of the way, and I completely understand your frustration with feeling like you couldn’t get the help you needed when you needed it.

You should never feel like you have to turn to friends and family for answers that your lender should be providing. I’m glad we were able to help you get into your new home, but I really wish the process had been smoother for you. I’d love to make sure we’re addressing these concerns with the team so we can do better moving forward.

If you’d be open to chatting more, our Client Advocate team is here to listen. You can reach us at 1-800-212-5200 or email us at ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime.

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