My team, Scott Beasley, Kristy, and Amber were the best. I would highly recommend Scott and crew to guide you through the process of securing a VA loan.
Ashley and her team were available, helpful, knowledgeable and did a lot of hand holding during this stressful process. Much appreciated.
Corey and the team were the best to deal with. Outstanding work and help. My closing went very fast which was a huge plus.Thank you
As a first time home buyer it was very confusing to have so many people involved with this process. I thought Max was going to be my primary contact and he was not. I didn’t even know what a concierge was.
Ready to see for yourself?
Experience first-hand why 354,834 homeowners give us a perfect score!
Great people too work with.
Veterans United turned out to be one of our best ever loan experiences and the company was well represented by Evan Mehuys and a credit to your company.
Jess is the best! Exceptional! Best home purchasing experience! The professionalism and personal care in managing the mortgage process made a lasting impression. We give an outstanding recommendation for others to utilize Veterans United
I thought that the VA being involved would save me some money but all the team did was nit pick. No care for the lender ot veteran
Overall, I feel sorry for anyone who has to depend or AJ and Sarah and the rest of the team to help with a mortgage.Please review the file and call me at 954 290 6082
Harry Kilgore
Response from Veterans United
Hi Harry,
Thanks for sharing your feedback. I’m really sorry to hear the process has felt frustrating. Buying a home is a big milestone, and it’s completely normal to feel overwhelmed at times — especially with so many moving pieces and financial considerations in play.
I know you’ve been working closely with AJ, Sarah, and the rest of the team, and I’m truly sorry if it hasn’t felt like the support was there when you needed it. That’s not the kind of experience we ever want for anyone, especially not one of our Veterans.
It looks like we’ve tried reaching out and left a message, but if there’s a better time or way to connect, our Client Advocate team would really like the chance to talk things through with you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST Monday through Friday, and we’ll keep an eye out for your call.
Veterans United is a great option for VA borrowers and traditional borrowers that desire a smooth process with outstanding service. I didn’t know buying a home would be this easy!
This is my fourth home buying experience in 50 years, and by far the smoothest! I had a pleasant experience with every team member. Communication and responsiveness are crucial in a home-buying experience, and I sincerely appreciated being treated as a valued customer.
They were wonderful . They were very helpful
Marlon was knowledgeable and used all tools to get me where I needed it to be. I appreciated him and Mike Keith for all they did.
I would recommend Veterans United to any veteran looking to make a home buying experience easy. (Especially if you manage to get with Max's team.
Communication with realtor could have been better. All around great experience though
My second home purchase with VU and if there is a 3rd I’ll be back!
The whole team was stupendous. Thanks everyone for doing a great job.
