Everything went exceptionally smooth and they were very helpful!
The team that worked on my behalf guided me through the whole process. Interacting with my husband and I as a unit and not separate. Thanks to all who were involved and worked hard to get the funding for my new home. You all are greatly appreciated!
Great team to work with! Highly recommend Camron and his team, as well as VU as a whole! They are all great, hardworking and kind people who make the homebuying process less stressful and always take time to explain. Any veteran who is using a VA loan should use this team.
I wasn't sure about using my veteran's home loan benefits; Veteran's United was great to work with and the team worked hard to make our new home a reality.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
When this journey first began I knew very little about buying a home and had very little expectations. Now I've learned quite a bit more but I don't think that I would be eager to embark on this journey again. No matter how great my team was.
The entire team was an absolute pleasure to work with. Brad, Zach and Shelia my realtor, are absolutely fantastic, and extremely skilled in their craft. Thank you all!
I have previously bought a house through another company and I can tell you the difference is night and day. Veterans United was much much easier and the phone app having the ability to upload documents made the whole process super smooth. The team I was working with (Ben, Caleb, and carol as my agent) were top notch. I knew what was going on 5 minutes after anything had changed. They answered every phone call immediately ready to help and the couple times it went to voicemail they were on the line with another customer but called back immediately after. I couldn’t have asked to have been taken better care of honestly. As a 100% disabled vet permanent and total I am proud to have worked with such a veteran friendly company. Thank you for putting me in my forever home with my own little piece of land and peace and quite out here in the country.SEMPER FI
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I would highly recommend Veterans United for any VA loan.
Have done last 3 houses out of 8 I have owned in my life and Chris by far is the best loan officer I have worked with.
Overall I would like to say thank you to everyone for the hard work. Made the process smooth. Got everything done before closing date. Just a wonderful team to work with.
Our team was amazing and so helpful we would recommend them to anyone we have told everyone about our team we love them
Loan officer and coordinator would not leave me alone or stop calling me while I slept though I said repeatedly not to during those hours and the amount of calls was too much with too little of importance
Response from Veterans United
Hi Noah,
I'm really sorry to hear about the repeated calls, especially after you'd asked for space during certain hours. That shouldn't have happened, and I can absolutely see how overwhelming—and honestly, just plain exhausting—that would be. No one wants to feel like they’re being hounded, especially during such a big life event.
This definitely isn’t the kind of experience we want anyone to have with us. If you're open to chatting more, I’d really like my advocate team to better understand what happened and see if there’s anything we can do to make it right. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out anytime that works for you.
