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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,525

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 30,318 home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Jeremy’s team made sure my first-time home-buying experience was smooth and painless (well… almost painless). Jeremy is very responsible and knowledgeable throughout the whole process. He would give me directions and suggestions to make me understand what was going on. My real estate agent Nikki did a wonderful job. She is very experienced and very patient. She made the house buying a less stressful task. My home buying concierge Brittany kept checking in with me to see if there’s anything I needed and she’s always there to answer my questions no matter how small they were. Everyone in this team contributed a big part to the successful closing. Everyone’s professionalism, dedication, and kindness are greatly appreciated.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend

Great job 👏

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

I’ve used VU twice to purchase homes and Bill and his team have continued to raise the bar.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

The homebuying process with Veterans United was easy and smooth. There was always someone available to help, and the team truly cares about their customers. They took the time to explain everything clearly, and I can confidently say they work hard to get you exactly what you want. Thank you to the entire Veterans United team for making my homebuying experience so positive!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This is my second buying experience with Veterans United. However, I can say that they are second to none! They take care of you from start to finish. There was not a question that I had that went unanswered. Thank you Veterans United team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Holly and her staff went above and beyond thank you all for your help

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

I honestly don’t think I could have found the perfect home so easily without the incredible team at Veterans United. You always hear horror stories about the stress and headaches of buying a home, and that alone can make the whole idea feel overwhelming. But my experience with Veterans United was the complete opposite. From day one, their team of subject matter experts made the entire process feel seamless. It was as if they had known me for years—like trusted neighbors guiding me through every step. Their support was unwavering, their communication was clear, and their dedication to helping me find the right home was second to none. I'm beyond grateful to have worked with such an amazing group of people. I’ve already started telling every Veteran I know: If you’re buying a home, Veterans United should be your first—and only—stop. Thank you all for helping me find not just a house, but a home.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

I truly felt everyone worked so hard on our behalf. Great team work from Veterans United!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend

The whole group of people that I work with was outstanding and thank thank them all for helping get my dream .

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Thanks for the great work. I very gappy

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Night and day experience from my last home buying purchase - a very tough act to follow.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Overall, the team did a great job and walked me through the process, whereas I did not have to try and figure out what to do. Buying a home is stressful enough, so the act of multiple members working together to put maximum ease on the Buyer is definitely working with VU. Thank you.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

IF YOU ARE VETERAN , VETERANS UNITED IS WONDERFUL COMPANY ..FROM START TO FINISH IT TOOK ABOUT 45 DAYSFOR MY LOAN AND CLOSING TO BE DONE....JULIE CUTIE WAS EXCELLENT AT JOB!!!THE WHOLE TE;AM WAS...IF YOU NEED HOME LOAN NOT SURE WERE OR HOW TOO START,THEY GUIDE YOU STEP BY STEP YOU NEVER FEEL LOST ...ROD REED GRANTFUL VETERAN

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Everyone was so helpful! I did alot of research before I landed on them and im so glad I did because WOW! Everyone there were just fantastic!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

More Reviews

See all 419,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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