Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,181

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 664 refinance loan reviews from Kansas

Clear Filters

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4.5 out of 5 Stars
Would Recommend

I do not fault Veteran's United - but this application effort was delayed beyond "Normal" due to late, strung well out Water Well Contingencies. I reported "My Rural Shared Waterwell early in this application - yet it became an issue unexpectedly way late in the process. I fault "Work at Home" VA Reviewers in Denver.
Interestingly - immediately after President Trump was Inagurated, signed a "Return to Work, end Work From Home" policy for Government Employees - magically on a specific day just afterwards - mine and other V.A. Applications appear to have been "Approved" in mass. Brandon communicated regularly, performed very well in this ordeal!
But I am a mere 100% Disabled Veteran, how would I know anything. (Leukemia due to Military Chemical Exposure).
My application went far beyond the time to close expected.... from 2024 to 2025 actually. However, All funds recieved and I am very pleased. Respectfully,
Charlie Brodie

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

0.5 out of 5 Stars

I have not had a good experience refinancing as I am now at a point where I no longer have flood insurance as the loan process got drug out until my flood insurance expired and veterans united cancelled the escrow payment to renew the flood insurance. When I called to get this corrected I was passed back and forth between their insurance dept and their escrow dept and told that the original escrow was closed so they couldn't help me I was then placed on hold where they disconnected the phone call on me.

Response from Veterans United

Hi Franklin,

I’m so sorry to hear about the issues you’ve faced during your refinance, especially with your flood insurance and the challenges you had trying to get this resolved. I can only imagine how stressful and frustrating it must have been to feel passed around between departments, only to have your call disconnected. That’s not the level of care or service we strive to provide, and I truly apologize for the inconvenience this caused.

Your situation is important to me, and I’d like my team to take a closer look to better understand what happened and see if there’s anything we can do to make things right. If you’re open to it, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com.

Thank you for bringing this to our attention. We take feedback like yours seriously and want to use it to improve the experience for others in the future.

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

We have been so happy with all the help we have had everyone has went above and beyond. Thanks alot. George and I are very happy.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Thank you for all the help! This is the 4th time I’ve worked with. Veterans United and won’t buy/refinance any other way!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

Never met nor talked to Thurman, but I talked with every other team member under him! They all did
a great job!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Utilizing Veterans United has been a great experience. Every interaction with them makes it seems like we are friends.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

Ready to see for yourself?

Experience first-hand why 327,578 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United in my opinion is the best way to buy a house!!! I will never go to any other company. They make so simple for the buyer and they get it done fast!! Couldn't ask for a better experience!!

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

The whole team was great to work with. Thanks you all!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Veterans United came through with Navy Federal let me down

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

When we bought this house we used my VA benefits and the loan process was so easy, it makes me wonder why we didn't use them before. Thanks for all your help for a fast and seamless buying experience.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

More Reviews

See all 415,181 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
3,215 Veterans started their online quote today.