I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
I learned of a property that might go for sale and just checked online for va loans to see about how much of a loan I could get to see if it was even possible. The Vetrans United one popped up and I put in my information. Within a day or two, I got a call from Josie and she told me how much i could get. I told her it would be a few months before I knew for sure. She told me to call back when I knew. Fast forward about 5 months and the seller was ready. The loan team said they could handle person to person sales without a realtor and that's what we did. A little over a month later and I just closed on my house. They made it very easy, and answered any questions I had quickly. I am very impressed with the job they did for me and would recommend them to anyone.
Thank you for getting me into my new home.
Thank you guys a lot again.
Absolutely outstanding customer service. As a first time home buyer i recommend Amanda and her team at Veterans United Clarksville. Kim is my realtor and she is the best.
Josh was awesome this process was not at all what i expected we were able to do this entire process in one month thanks to him so im super grateful!
Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.
Outstanding support and guidance! Couldn’t be more grateful or satisfied!
easy and communicated a lot, thanks!
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Amazing service, easy process!
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
We are so happy that we used Veterans they were great keeping us informed and even after closing they asking if we need anything
