I dreaded the thought of having to apply for a home loan believing it would be a long and stressful process but Veterans United made the process easy and seem less. I would recommend everyone to Veterans United. They are great source of resource and give you guidance throughout the whole process. They where always accessible via phone call, text, even email to answer any questions.
Definitely get anyone to the home.
I honestly can’t say I would have ever had a better first purchase if I didn’t have Seth, Jim, and Noelle in my corner. Each one of them brought something different to the experience in how they communicated and answered my questions. Be it the weekly check-in’s with Seth about progress or any concerns I might be having, Noelle tracking down utility information for me, or Jim walking me through his part of the process and explaining the closing requirements and steps we would be taking. Every part of this purchase has been extremely smooth and they were on top of everything. I can’t recommend this team enough for all of the work they put into making a dream purchase happen for me. I will HAPPILY work with any of them on future purchases I would make and I look forward to the opportunity arising again. You guys seriously deserve all the praise in the world for how professional and yet still personal you’ve been with me.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Used Veteran's United for 2nd time now and both times the experience was amazing.
I just want to say that Molly and the team as a whole made what was supposed to be a daunting task of purchasing a home and using a VA home loan a cinch. I've been hearing horror stories for years about issues closing, negotiating, the mountains of paperwork, the VA home loan being an absolute nightmare to use, and I'm here to say that is the exact opposite of our experience with this team. Thank you so much.
I love VU. I will always use VU. Thank you so much.
The app made the process a lot smoother. The team made my dream a reality!
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
I have a huge problem with the appraisal company. Some how, some way, they got my estranged father’s cellphone and texted him with my name and the address of the property. We have no relationship and I certainly did not include his contact information anywhere. I don’t know if they have any obligation towards privacy but this was the least professional break in trust possible my contact information was listed on every form. We have different first names. When I inquired to where they got the number he didn’t have an answer. If I wasn’t afraid it would hold up the sale I would have made a much larger issue.
I knew I was going to go with Veterans United after my first phone call with Nichole. She was extremely easy to talk to. I was able to get all of my questions answered, I was informed about things I was not aware of and it was a pleasant conversation to boot. She as well as the rest of her team, Amber and Kaylyn, maintained this pleasant, informative professionalism throughout the process. It was so comforting knowing I had these three individuals working hard to get me into my first home. The day before closing something came up last minute that looked like it could delay closing. Nichole not only handled herself with the utmost professionalism but she communicated clearly exactly what was going on and made sure her team made the sacrifices necessary to ensure closing would happen on time. You could tell my situation was her #1 priority.Bottom Line: This team works well and actually cares about you. You want these ladies handling your home loan! I will absolutely refer Nichole, Amber and Kaylyn and I will be reaching out to Nichole personally to handle my future loan needs.
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The whole VU team was amazing from the very beginning. I was petrified of purchasing my first home on my own, but they made it so easy and were there throughout every step. From the amazing communication, to their fast response, to the willingness and availability to answer any questions I had, I could not have been happier with them and the outcome of the purchase. Thank you so much for helping make my dream of being a homeowner come through!
The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.
Awesome service they really took care of me to get the house I wanted
