What a wonderful team! They truly worked greatly together and made sure I had everything I needed to close expeditiously.
We had an amazing experience thanks to Josh Schultz at Veterans United and Michelle Thetford, our real estate agent. Josh was professional, responsive, and incredibly knowledgeable—he made the VA loan process smooth and stress-free. Most of his team was excellent, though our experience with Brendan Lindsay was disappointing. Still, Josh’s leadership stood out.Michelle Thetford was phenomenal—sharp, dedicated, and always one step ahead. She made us feel like her top priority and helped us find the perfect home. Both Josh (minus Brendan) and Michelle are true pros. Highly recommend!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The whole Veterans United Team made something that seemed impossible to me, a reality! I had never purchased a home from afar and they assisted with every step and kept things moving smoothly. I am very grateful for the team effort, genuine care and professionalism displayed by everyone😁. I would highly recommend Veteran’s United for your home loan needs!
We had an amazing experience with Veterans United! This did not come as of surprise since we had used them when we purchased our first home. They truly have amazing people working for and with them, and they made the home buying process smooth and pain-free. Thank you to everyone who helped us, especially Matt I. and Jenn C!
I will recommend Alex and his team, the communication between them and me was how it should go every time
Pretty streamlined service. the entire team was helpful and responsive.
You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.
The title company was unprofessional. I had to call them to see if I could get my keys. They almost forgot to return my earnest money.
I have used veterans United multiple time, and they have never let me down! If I purchase any more property in the future I will be using veterans United and hopefully have Rachel and Stephanie again!!!
Dalton and his team were extremely knowledgeable and I would’ve of been able to get a home without their help
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I appreciate the professionalism displayed throughout the entire process, and being upfront when obstacles arose, knowing they were expected then acting to mitigate any
extreme delays in closing.
Thank you vu so much!
Veterans United makes the home buying process enjoyable. They assign a Team to you that helps you through the whole process from beginning to end and will even help with utilities and moving. I highly recommend Veterans United for all of your home buying needs.
I genuinely feel great about my experience. I will always recommend Veterans United.
