Overall great team nice not pushy like I didn’t feel like I was being forced they accommodated to my goals and we accomplished it perfectly at a timely manner
Very frustrating. My wife went through 2 reams of paper
Response from Veterans United
Hi Joseph,
I hear you—no one wants to feel buried in paperwork, and I’m sorry this process was so frustrating for you and your wife. We know homebuying comes with a lot of documents, but it shouldn’t feel overwhelming. I’d love for my client advocate team to hear more about what happened so we can look into it. If you’re open to chatting, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
I had an amazing experience and a pleasant road to achieving the house. Thanks for helping me achieving my goal of giving my kids their own home. I really appreciate everything you did for me and my family.
New to home buying and have heard a lot of horror stories which is why I stayed away from purchasing a home. The team that took care of me Kaleb, Alix, Frank, Jon are awesome at what they do. Thank you all for making us part of the family.
Thank you!
Awesome experience working with these guys. Couldn’t be happier with everything from day one all the way to the end. Awesome group to work with and would highly recommend to anyone in the future!
Communication is key; Mike, Bryce, Logan and Brianna are exceptional at what they do and I would/will highly recommend this particular team to any Vet looking for a home loan. Phenomenal service!!!
If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.
Everything went super smooth because of their effort
Thank you for helping us reach this goal. Couldn’t have done it without you. Kudos to Mark and his extremely well trained and personable team.
I would recommend Veterans United to any of my Veteran friends anytime. Veterans United made it very "painless" for a Vet to buy a home!
Seriously give everyone there a raise, they were on top of everything every step of the way. I’ve moved tons of time and getting into apartments have been harder and more difficult than this home buying process. They could not have made it any easier or any simpler. 10/10 would recommend, everyone I worked with was amazing.
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Everything was great. My only advice…When sending the appraisal it came with a cover letter. For someone who is a first time home buyer…I did my best to look over the appraisal and I missed the repair that was needed. Which when directed to complete the repair, it was almost a week later after giving us the cover letter and appraisal and 2 days before expecting to close.If you are going to send the appraisal with the cover letter…maybe adding a sentence in the letter to review the appraisal and make a note that there is a pending repair action to help someone notice it quicker to get it done instead of 2 days before the expected date of closing.Other than that I think the communication was great.
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
This is why we buy with Veterans United ask me why and I will tell you no lies/ my credit we’re rough and Veterans United got tough told me what to do now my bad credit are no longer singing the blues/ they put my wife and I in our new home and like Toney the Tiger 🐯 we feel grateeeee for the loan!! thank you again now we’re all Family and best of Friends!!
