With everything going on in the world we could not ask for better representation in a company. You guys rock. Eric, Heidi and Erica you are the best.
They were all so helpful nice and amazing. Even when I had not to smart of questions.
Thanks to you guys my family and I are in our first home thank you guys so much
This is my third adventure in home ownership with the Veterans United team and I was thrilled with the support provided by Amanda, Dylan, and Sarah. It’s because of teams like this that we continue to come back to Veterans United for all our mortgage needs.
Never fails to provide derive with upmost positivity
When I was figuring out which loan provider I was going to call, VU was not on the top of my list. I work extremely weird hours never the same schedule only my off day is my normalcy. So I tried calling at night, I tried to for my mortgage to take off like a ROCKET, still to this day NO CALL BACK. The next day it was NEW and I tried to call later that evening as MY schedule is crazy, no answer left a message and 3 New days later I received a call a little late not new. Then I saw a mailer I kept getting in my mailbox and I had talked to VU a few years ago, but I wasn’t as motivated at that time, and they seemed too laid back or so I thought. Well I called and it was like 0230 and a live person answered and asked me a couple of quick questions and found out I live in Tennessee, she said hey we are in luck our Tennessee loan officer just so happens to work weird hours too. (Thats 1in the plus column). She transferred me and I honestly expected a voice mail greeting but NO Joe I believe his name was is in fact a REAL LIFE person with expertise, and knowledge and most of all a sense of humor. (That’s 2 in the plus column). Not only that we talked for hours about what routes I should look at and different loans how to spot scams, yet he didn’t make me feel pushed in to doing business right this instant he made me feel like it was 2 friends discussing business.
Now Katy gets involved as my loan officer, and my respect and appreciation of your company just got elevated even higher. She calls just to check in, she answers questions even my stupid ones. And with her is Taylor, now if you thought I loved the first two (you’d be right) but the third person to WORK WITH AND FOR ME Taylor now I am madly in love with this company. She is the stick that stirs the drink she is also the most calming, presence on any phone call we had. She made my schedule fit hers as well as Katy. These two ladies have given me faith back into corporations and lending companies.
Veterans United is MY place (let me correct that) Veterans United is my home loan home, these people are my new business family.
We love dealing with Veterans United! They make the process so easy and are always available to answer any questions. This is our second time dealing with them and we will never go anywhere else. :)
Absolutely great company to work with very promt with all my questions and extremely patient and very proactive in helping me with any questions that I had. I highly recommend 5 star service all the way!
The loan refinancing was easy and done in a fair timeline.
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All the members at Veterans United show you they care and treat you like family. This is our second time using Veterans United and we will never use anyone else for our home buying needs. Thank you for everything!
Veterans United is an amazing place to deal with. The staff is knowledgeable and supportive. I would recommend them to anyone need their services without hesitation.
