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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,525

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,605 home purchase loan reviews from Utah

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5 out of 5 Stars
Would Recommend

Everything was great. Closing went very smoothly. I seen those gift baskets and would have been to cool to get one. Had a great experience overall

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
Would Recommend

Everybody i was connected with was very helpful and felt like they had my best interest in mind. The process was made easy for a first-timer.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
Would Recommend

Veterans United was friendly and relatively easy to work with. They answered all our questions and made sure to give us updates in a timely fashion. Thank you Micheal and team for your hard work!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

3 out of 5 Stars
Would Recommend

We hit some road bumps but got it done. Super grateful

Response from Veterans United

Hey Darren,

I’m really glad to hear you made it to the finish line, even if the road was a little bumpy along the way. I know the process didn’t feel smooth at times, and I’m sorry for the moments when communication came up short. That’s not the experience we aim to deliver, and I appreciate you hanging in there with us.

Thanks for sticking it out and for sharing your feedback—it means a lot. If there’s anything you’d like to talk through or revisit, feel free to reach out anytime at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend

I'm very grateful for all of the insight and support I've received.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
Photo submission from Brandie T.

Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Easiest home buying process. Thank you team.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Don and Eli made it possible for me to get into my home when other loan companies were unable to . Don has been amazing in all communication and is about the only reason I didn’t give up on the home buying process when other loan companies took months and still didn’t accomplish what Don and Eli accomplished in weeks. Thank you

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

I am just thrilled with the whole team. They truly helped take some of the stress of buying a home away.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

My experience with veterans united was exceptional. The process was smooth and every question I had was answered. The team went above and beyond for me, they made me feel like a valued client, I would 100% recommend using veterans united to other veterans

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
Photo submission from James R.

Kyle and Megan worked as a team to make my homebuying experience so much easier than I expected. I'll definitely recommend them personally to veterans I know who are looking to buy a house.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Overall experience with the VU team was AWESOME. They made the entire process as painless as possible.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
Photo submission from Douglas F.

As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I was so impressed with VU! Keep up the good work!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Honestly, I did not think buying a home was going to be possible for us. Veterans United worked so hard to make our dreams come true!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

To the Veterans United team: You are all ACES in my book! This has been the best experience I've ever had buying a home! Others would be foolish to use anyone else!

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I was buying a home and moving across the country. I had so much support from my realtor and loan officer. It made the process a lot more smooth than I anticipated it would be. I would highly recommend both of them to anyone.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

More Reviews

See all 419,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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