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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,525

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United provides a smooth home buying experience for veterans and active-duty service members. Their streamlined process simplifies each step, from pre-approval to closing. Their team, from the loan team to the insurance, to the concierge team offered strong support, and their user-friendly online tools make tracking progress easy. Overall, the process is a well oiled machine to helping customers achieve homeownership efficiently. Highly recommended!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was truly unforgettable. From start to finish, their team made the home-buying process seamless, efficient, and even enjoyable. Communication was always clear and timely, and we felt genuinely supported every step of the way.A heartfelt thank you to Amanda, Joshua, Carl, Shayna, Georgina, and the star of the show, Jaimie—you are all incredible. Your professionalism, patience, and personal care meant the world to us.What really blew us away was the beautiful, personalized gift box we received in the mail after closing: a warm blanket, a basketball-themed LED wall art, fun LED lights for our son Franco, and a handwritten card that brought smiles to all of us. That kind of thoughtful gesture speaks volumes about the heart behind this team.We are beyond grateful for the exceptional service and genuine kindness. If you’re looking for a team that gets the job done right and makes you feel like family, Veterans United is it.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Take care of your veterans because they have all the knowledge and we will always need it. Treat them with respect and treat all humans with respect. Do unto others as you would like done unto you.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Compared with a previous experience, I had obtaining a mortgage loan. This experience was night and day to that. Everyone was so helpful and willing to do whatever was necessary to make this a smooth and easy process, which it was. no surprises. Everything explained thoroughly. Could not have asked for a better experience.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Keep up the good work

headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

NO WORDS CAN SAY HOW HAPPY THIS VETERANS UNITED TEAM DELIVERS WHAT THEY PROMISE. GREAT GREAT 👍 👌.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Good times 🦞

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Karson and his team were amazing, clear and very helpful throughout the process!

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Professional and timely team.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

If I could rate this experience a 100 I would

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend

The loan team came in clutch, closing on a tight timeline. Very grateful to have them help us through the process. This is the second time we have worked with Mark and we will continue to go back to him for future real estate needs. Big shoutout to Natascha Davis as well. She was knowledgeable and patient with any question we sent her way. A+ team, and the only ones we would want to work with in the future.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

We had multiple issues with getting our loan. Seller issues, job verification issues and others. The team was attentive to our needs and concerns. They offered advice and instructions on how best to proceed. Definitely a company that will be talked about and referred to.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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5 out of 5 Stars
Would Recommend

no

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Update the software on the VU app to recognize and use foreign mobile numbers. When I started the home buying process I lived in Italy and had an Italian phone number, it was difficult to use the app and had to struggle through the two-factor authentication process only by reaching out to the tech team.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Ali & the whole team at Veterans United were fantastic. Thank you for making my first home buying experience so great!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

I’d like to thank Veterans United and especially everyone on my team for making my first home buying experience a great one.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

More Reviews

See all 419,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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