No robot here, I’m a real live Marine Corps veteran living in Vermont. Like a lot of veterans I suffer from PTSD. That causes me to generally not trust people and like most PTSD sufferers I tend to avoid people. Im here to let everyone know that Veterans United is actually on our side. They are all very dedicated to making veterans lives better. I don’t keep track of the news. I didn’t know there was a rate drop. My team reached out to me! They let me know about my re finance options and did all the work. I just had to occasionally go to the website and click sign a few things. They even sent the notary to my house to sign the paperwork when it was all done. The process was simple, not scary or triggering one bit. In the end they saved me $400 a month and that’s a lot of money when you’re on a fixed income. I cannot recommend Veterans United enough.
I appreciate how quick and easy you guys made this process! Even with a couple of minor hiccups, you guys jumped right in and handled it immediately. Thank you all so much!
I am beyond satisfied with the services provided by veterans United. They pretty much bend over backwards for you to get you what you need. They are very transparent as well. I had a few changes in plans they were able to adjust to my changes no questions asked.
I was not happy at all with the constant price change of the loan. The “no cost VA refinance” ended up taking a loan I owed 301k on and turned it into a 306k loan mind you the original loan was 305k. So I’m have my a hard time understanding how this was a no cost loan. Seems to me everyone got their money at my expense and I paid a bank 28k to only be negative 1k 14 months later. Quite the racket banks have so make sure it’s really worth your while before considering a “no cost refinance” with any bank. Rick is a great guy though and I don’t fault him for doing his job it’s not like my money went in his pocket just his big corporate bosses pockets.
Looking forward to working with Josh again in the future.
A great experience from beginning to end. Wonderful loan officer and great company. It couldn't have been a better experience. The best, and easiest, mortgage refinance we have ever done over the last 30 years.
I have NEVER- in 20+ years in sales experienced the superb level of customer service I received from Nina Chapin and Team - including Taylor Fruit and Hannah. Ladies- you are quite simply The Best!!! Thank you for making it easy and not stressful. Promptly responding to the smallest question or task. And. Most importantly for CARING. YOUR LOVE for your customers comes across in all you do and communicate. And love never fails. ❤️
Thank you all so much!!
Mike & Kelly Morrissette
Newbury VT
Great team of professionals that made my refinance process flawless.
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You can trust Veterans United to get you through the process with very little stress. They are very organized and responsive. Excellent customer service.
Carrie was super and on top of everything for the third time in a row
