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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,022

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Julie Cute was amazing she always answered every question we had and sometimes answer them before we asked

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Would definitely recommend Veterans United to fellow veterans. The entire team was very supportive, and a great help throughout the entire process.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

I cannot explain the gratitude I have for this team. Everyone that had a hand in this process was great and made the process flow. Thank you to all the Veterans United team.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Jason and the team made the process of using the VA home loan for the first time so easy. All members of the team were quick to respond, friendly, and were very knowledgeable to their area of expertise. They were a wealth of information; they kept me informed on time-sensitive items and offered me assistance with them.The personal touch of giving us an appreciation gift of my son's first tackle box with his name personalized on it was above and beyond. It even had his nickname spelled correctly, which was super touching. We will cherish it forever and remember as it is tied to such positive experiences in our lives of buying our first home and taking him fishing for the first time.I would strongly recommend Veterans United to anyone using the VA home loan. We are very happy with our new home and the VU made the purchasing process enjoyable.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

I thought the overall process was smooth and quick. I liked the"to do" list that kept me in track. If i missed something I would get a text our phone call which was nice as I was moving and staying work in KY. Everyone was so helpful and avaliable to answer any questions or concerns. Great experience!!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

My wife, our two children and myself were looking at being without a home. That's when we turned to Veterans United and all our prayers were answered! Their team was absolutely amazing!They made getting our dream home one of the most uncomplicated traditions we've ever gone through. Trey, Anthony and Kayla, my family and I can't thank you enough! We wouldn't have been able to do any of this without you guys! you really did help make our dreams come true!
The Lusiani family

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I thank you all for making buying my first home an easy and smooth transition.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4.5 out of 5 Stars
Would Recommend

Overall everything was great until my wife had to give all her information and credit pulled & it brung her score down and she is not on the loan , but the experience is to remember in my book

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Marty Gaddie and Kala Booth form an extraordinary team that truly transforms the lending experience. What often feels like a complicated and transactional process is made seamless and personal in their capable hands. From the very first phone call to the underwriting phase and all the way to closing day, they provide invaluable expertise, unwavering patience, and a genuine sense of care. Working with them feels like being embraced by family; their authenticity and commitment are simply unparalleled.I challenge anyone to find a team that offers more exceptional service, but honestly, why bother? Stick with this winning duo that empowers you with the insights needed for a memorable home-buying journey. As a veteran, you’ve fought for the assurance that you’d be well taken care of— now it’s time to invest in your dream home and truly relax. Trust that Marty and Kala will deliver beyond your expectations! Let this review serve as your confident endorsement—choose them to guide you home!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

1.5 out of 5 Stars

You sold my loan before i even made my first payment, which shows that you care more about making a quick buck over the customer.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Veterans United is hands down the best mortgage solution on the market, we appreciate everyone and their attention to detail and support throughout the process and given the opportunity, will continue to use your services for many years.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

The whole experience was wonderful.
What an amazing team!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Everyone on this team was fantastic! Despite me being terrible at communicating, they each continuously contacted me and really helped move the journey along! I definitely wouldn’t have been able to get here or my home without them! The team really made buying a home easy and mostly stress free, not that they were the cause of stress anyways. 10 out of 10!!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

2.5 out of 5 Stars

Seemed many team players before getting to underwriting. At times uncertainty if making progress. There seen to be a snag working around the federal work comp issues . The requirement is awards letter was a major obstacle based on a non functional item. My case was unique. Probably one of a kind.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

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