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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,164

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 385,164 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I am a first-time home buyer, and Malachi and his team were so patient with answering my questions, always being available, and following through on promises. I cannot thank them enough. They made my home-buying journey easy to navigate. I will definitely recommend Veterans United!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
Would Recommend

Huge shoutout to Rachel Kirkendoll. She was by far the best team member I had the luxury of working with. She was able to explain everything to me in terms I would understand. She always took the time to answer all of my questions, and then some! Rachel really was the star of our home buying process. Rachel is the awesome!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

I would like to truly thank EVERYONE that was involved with my home loan. VU is "AWESOME!
Thank-you.mtj

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

My veterans United home team was outstanding with helping me find a Real Estate agent with helpaty Find a home and with Help me through the home buying process, each one of them did Amazing jobs.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Veterans United was there for me in 2019, after a devastating divorce and bankruptcy. I'd lost everything, including custody of my son because I traveled for work. As a female veteran, I've traveled some rocky roads. That one was the worst! I fought to repair my credit and buy another house to show my son I was not a loser. Almost 4 years to the day from my bankruptcy discharge, VU was there to lift me up and loan me money to buy a nice house! Since then, VU has enabled me to buy 2 more homes, as my life situations have changed. Thank you, Veterans United!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Jerry Simmons, this is for you my friend! This guy is a great example of what customer service should look like! It truly doesn’t get better than his efforts! Thanks a million!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

If ever you are looking for your forever home with no hassles, then choose Veterans United. I’ve had a harder time buying a loaf of bread from Walmart than I did with our smooth purchase of our house with VU. Thanks a million team! If ever needed again, I know who I will be calling.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

3.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Would 100% recommend veterans united. It’s clear that they have the knowledge and experience to get VA loans done and have outstanding customer service and support through the entire process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

The portal was so easy to navigate and our team was a pleasure to work with! Everyone on the team made everything easy and enjoyable!

headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

The whole team was outstanding. Not one time did I feel like just another number everyone keep it professional and at the same time personal. They never forgot to be a real person. What a great bunch of people. God bless.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

The entire team was very helpful and answered all my questions. They made the home buying process a breeze. Highly recommend.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Easy and we'll explained in detail

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

My family and I want to thank Jake Ferguson's whole team, my realtor team Lu and Brad, from the bottom of our hearts. His team, helped our dream come true. We tried other firms, real estate agencies, agents, escrow companies, and various banks to no avail. Once hurdles or problems were presented, other firms threw us to the curve. This was our last try before deciding if it was best to move out of the country to purchase a home. Thanks to Jake and his team, our dream of living in the rural environment close to other amenities and convenient shopping we were able to not move out farther than expected was able to come true. A big THANK YOU to your whole team! May God keep blessing your knowledge and can do attitude to help those who dream of owning a home.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend

As a former servicemember, I was told that many resources would be available with an Honorable Discharge. The support given by Veterans United was outstanding and superior to our previous homebuying experiences. Their devotion to our satisfaction was impeccable; made me feel like I was back on the line and my battle was guarding my back like it was his own life. If we were not already living in our own piece of heaven, we would 100% purchase our next home with Veterans United.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

This is our second home purchase with VU and each time they have made such a huge daunting purchase such a breeze. I can’t thank Spencer and his team and our realtor Jennifer enough!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

More Reviews

See all 385,164 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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