Aaron Swanner is passionate about and believes in his work at Veterans United. The biggest joy he finds in his work is the opportunity to assist those who have sacrificed so much to get the keys to a place they can call HOME. A place to call Home is a big deal to Aaron, and he enjoys being able to help Veterans and Service Members obtain their aspirations of homeownership. As a family with 2 boys, Aaron enjoys time outside exploring, wrestling with the kids, and traveling. He also enjoys spending time in Guatemala where he has served as a missionary periodically for the last 9 years working with children. Service to others is time well spent.
| Office | 800-814-1103 x5231 |
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| aaron.swanner |
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| Address | 11274 Renner Blvd Lenexa, KS 66219 |
Ignored phone calls and constand request for more information that has nothing to do with the loan.
Response from Veterans United
Hi Helmut,
Thank you for sharing your feedback. I'm sorry to hear you felt your calls went unanswered and that the documentation requests seemed unrelated to your loan. We understand how frustrating that can be, especially when you're trying to keep your loan moving forward.
We appreciate you bringing these concerns to our attention, as this is not the level of service we strive to provide. If you would like to discuss your experience further, please feel free to reconnect with our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Aaron Swanner and his team were awesome! Made this experience much smoother than the last time I used VU about 4 years ago
This was my first home buying experience, so I really would not know any better. However, I didn't have any headaches, worries or misunderstandings at all. If I asked a question, it was answered, if it didn't makes sense to me, it was properly explained. So I'd Veterans United has been great with my experience.
After 19 years of globe-hopping, VU facilitated a soft landing into our dream home. Aaron Swanner and his team treated us with respect and dignity during one of the most stressful times in our life. They are quintessential professionals- experts at what they do mixed in with genuine compassion for humanity. Aaron referred us to an awesome agent and wrapped up our loan with a bow. He’s truly a ROCKSTAR and we will refer friends every opportunity we get!
The whole team was fast to respond and did a great job thank you!