I was born in New London, CT right across the river from Groton, CT where my grandfather helped build the U.S.S. Nautilus as an Engineer with the U.S. Navy while my other grandfather fought in WWII with the Marines in the Pacific. Our family has deep military roots which continue with each generation. My connection to the military and the ability to serve those who serve our country is one of the reasons I enjoy working at Veterans United Home Loans. The other reason is that Veterans United is more than a business; it is a group of people who seek to make a positive impact on peoples' lives.
I graduated from the University of Missouri with a BS in Communication with an emphasis in Mass Communication. Although I've lived in Connecticut, Tennessee, and Southern Missouri, I call Columbia, MO home. When not helping retired and active duty military finance their homes, I enjoy biking on the MKT and spending time at home with my wonderful husband and three children.
Office | 800-814-1103 x3497 |
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Fax | 1-573-445-7231 |
cmowrey |
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Address | 1400 Forum Blvd Columbia, MO 65203 |
It was a tense process. There were a lot of things that came up, which I understand is normal in your everyday life, but not in the life of your customers. I know it's the age of AI and internet, but I'm old school and would prefer speaking to my team on a regular basis during the process, not just through MyVU, email or text messages. During a conversation on the phone, we each should have the undivided attention of each other and can discuss questions, documents pending or needed, misunderstanding of any items, etc. Many times it was an anxious time waiting to get an answer to questions through MyVU, text or email.
I DO appreciate all of the team's hard work !! We are excited to be in our new home !!!
Celina Mowery was an absolute bright light during this entire process. She could sense when we were anxious, frustrated about something and called me directly to ask what was going on and answer questions, etc.
Went above and beyond to make sure the process was completely stress free and easy for me and my family
Great communication and availability throughout the process.
Celina took care of me and my wife everyday, endless phone calls and explaining even the little things to us. We are grateful for her and everyone else involved in this endeavor.
Big shout out to Celina, she is bad ass !
Celina is very professional, knowledgeable and friendly. I would highly recommend her to anyone looking to buy a home.
Celina Mowrey and her exceptional team at Veteran United has showcased an unparalleled talent for skillfully maneuvering through the complex landscape of the loan process. Their dedication and expertise not only meet but consistently surpass expectations, seamlessly coordinating every aspect to achieve outstanding results. Remarkably, they accomplish this in an impressively swift timeframe of merely two weeks, making the entire experience efficient and stress-free for their clients.
The team had poor communication. There was a lot of finger pointing. It was always well Celina said but when asked Celina never knew what I was talking about. Due to my experience, I would never recommend Veterans United to anyone.
Response from Veterans United
Hi Dorian,
I�m really sorry to hear about your experience. It sounds like the communication on our end caused a lot of frustration, and I understand how disappointing it must have been to feel like you were getting the runaround. That�s not the kind of service we want anyone to experience.
My team here would appreciate the opportunity to learn more and see what we can do to address this with the team. If you�re open to chatting, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We�re in the office Monday through Friday, 9 a.m. to 5 p.m. CST, but if you reach out outside those hours, we�ll respond as soon as possible.