Devin Cott is an expert when it comes to the VA home loan. Devin played two years of college football at Benedictine College and finished up at the University of Central Missouri with a bachelor degree in Finance. He really enjoys golfing, being active and enjoying time with family and friends.
| Office | 800-814-1103 x2701 |
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| devin.cott |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Everyone I worked with and spoke were great! So friendly and knowledgeable and seemed to want what was best for ME and my needs.
I absolutely cannot express how much my team at Veterans United means to me. I was a first time homebuyer and the process went incredibly smooth and fast. I have nothing but great things to say about them. They played a huge role in making my dreams happen and I am forever grateful. Thank you Devin, Donna, Callie, and Jonathan. Love you guys!!!
my loan officers were okay but this whole process was extremely difficult. the company itself is what i have a problem with. I hear yall will just sell my loan to another company anyway.
Response from Veterans United
Hey Shane,
I’m sorry to hear the process felt so difficult and left you with a negative impression of the company overall. Buying or refinancing a home should feel straightforward and supported, and I understand how frustrating it is when the experience feels more stressful than expected.
I’m glad to hear your loan officers were okay to work with, but I also understand your concerns about loan servicing. In some cases, loans may be transferred to another servicer after closing, but that doesn’t change the support available to you. You’re still part of the Veterans United family, and our Client Advocate team is always here if questions or concerns come up along the way.
I’d be happy to look into your experience further and better understand what made the process so difficult. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager