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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

384,918

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 384,918 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

2nd home purchase thru Veterans United and pleased with their services

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Easiest house buying process I’ve ever had, prompting the second time I’ve used Veterans United. Thank you.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

I was deeply impressed by the immense respect and appreciation shown to me as a military veteran. Jay, Samantha, and the team not only understood the unique needs and challenges faced by veterans but also went above and beyond to honor our service. Their unwavering commitment to serving those who have served our country was truly commendable, creating a sense of trust and camaraderie that made the process even more rewarding.In addition to their promptness and respect, Jay, Samantha, and the team demonstrated unparalleled expertise and professionalism throughout the entire loan process. They provided clear guidance, answered all of my questions with patience and clarity, and ensured that I felt confident and informed every step of the way.In summary, I cannot recommend Jay Christman, Samantha Howard, and the Veterans United Home Loans Team highly enough. Their prompt and efficient service, combined with their genuine respect for military veterans, sets them apart as leaders in the industry. Thank you, Jay, Samantha, and the team, for your outstanding support and dedication!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

3 out of 5 Stars
Would Recommend

Overall it was good experience, just ask for more communication once a week to make sure we are on track to close on time.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Rich Pauls and the Veterans United team exceeded all expectations for what I expected from a loan officer! Before connecting with Rich, I had previously engaged with another mortgage broker, and I stumbled upon the Veterans United website while doing a comparative market analysis. Promptly after completing the web-based assessment, Rich contacted me directly to introduce himself and discuss my home-buying interests. The call was enjoyable, and Rich accepted that I was already working with a separate entity. He provided me with a short list of services he could provide on behalf of Veterans United and offered to help me if I decided to switch home loan providers. After making little to no progress with the other provider, I called Rich back a week later, and it was the best choice I've made in recent history. Rich was an absolute professional, and I felt well taken care of. I genuinely think Rich and his team provided a service I could not get from any other provider. I never once felt pressured or confused by anything presented to me concerning the loan I applied for. Furthermore, I bid on numerous houses over two months, and Rich championed every bid. He frequently contacted both my buyer's agent and the listing agents to resolve issues and give me the highest likelihood of winning the homes we bid on. I did not know what to expect from Veterans United before linking up with Rich and his incredible team, but now I could not imagine purchasing a home without them! Thank you very much, Rich, Rachael, and Blake! You made this whole experience a very enjoyable one!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

I have had an outstanding experience with this entire process! Evan and his team handled our refi with the utmost professionalism. I will be recommending Veterans United to anyone who will listen. Thanks again for the ease of process, and the attention to detail!Matt

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Shout out to my team assigned to me. They were all extremely diligent in helping me pursue my dream to own a new condo. Thank you Joe Choi, for the amazing advice, patience, and personal knowledge to educate me. Thank you Nick Gemming for helping me learn the final home buying stages clearly. Thank you Liz Schulte for helping me understand the easy way to connect all my utilities. I love your, "work smart not harder" notion. Thank you all so much.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

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5 out of 5 Stars
Would Recommend
headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

4.5 out of 5 Stars
Would Recommend

Great Experience Overall. I thought that buying a house would be a painful journey, but Veterans United made it simple.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

I am very happy with the entire team that worked on my home loan. They all deserve a rating higher than 10!!! I especially liked dealing with all the members of the team, and was great to talk to each and every one of them. It also doesn't hurt that they are from my home state of Missouri.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Thank you all for helping me and walking me through the process.
You've helping me achieve a lifelong dream, from Homless to Homeowner.
# Veterans United Homeowner

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

More Reviews

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