James lives in Tipton, Missouri, which is a very small town Southeast of Kansas City. James began his career in finance in 2004, where he worked at a local bank in Columbia, Missouri (the city in which Veterans United was created). He has been with Veterans United since 2015, and he takes great pride in helping active military personnel and veterans achieve their dream of homeownership every day. James and his wife, Brianne, are die-hard St. Louis Cardinal baseball & Kansas City Chiefs football fans, and he has been an avid golfer for over 20 years.
| Office | 800-814-1103 x3801 |
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| james.miller |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Easiest refinance I have ever had. So quick and easy.
Service was good, I do not agree with the 5k application fee. I was under the impression that the VA loan was to help veterans, not bene them over the barrel adding 5k to their loan. If I had a chance, I would seek another lender and put 5k toward my house, not to a lender who’s intentions are not clear.
Response from Veterans United
Hey Brett,
I really appreciate you sharing this feedback. I can understand how frustrating it must have felt to see the VA funding fee added to your loan amount, especially when the program is meant to help veterans become homeowners. It’s a common point of confusion, and you’re not alone in feeling that way.
The funding fee is actually a charge required by the Department of Veterans Affairs, not by Veterans United. It’s collected by the VA to help keep the benefit available for future generations of service members and veterans. We know it can still be a tough cost to see, and we always want to make sure it’s clearly explained early in the process.
We appreciate your feedback and the chance to improve how we communicate these details. If you’d like to talk through how the VA funding fee applies to your specific loan, my Client Advocate team would be glad to connect. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Everything was clear and straightforward! The “To Do List” on the app was great!
Jimmy Miller and his team were great to work with. Sheldon Turek started this process and both Jimmy and Sheldon were great.Jimmy and his team did a great job of keeping me informed and staying ahead of the game in the loan process. They communicated great and often. They made it clear and easy for me and what documents they needed.Jimmy and his team were very educational which was very important and helpful to me in this process.I am grateful and very appreciative for all the time and hard work Jimmy and his team put into this process. Meant a lot to me.Big thanks to all VU members involved.
Veterans United went above and beyond to ensure I was getting all the support I needed, from having the best real estate agent to keeping me informed with the processes of buying a home and the steps I needed to take.