John is a 2001 graduate of the University of Missouri, receiving his BS in civil engineering. As an engineer, he used the combination of logic and creative problem solving when successfully guiding a project toward completion. He employs the same strategies in assisting veterans and current service members to acquire the home of their dreams. Instilling the belief that as a team great things can be accomplished, John is dedicated to provide the smoothest home buying experience possible. When not at work, John enjoys spending his time with family and friends. As a father of 3, he appreciates that no moment is dull. In his spare time, he can be found running on the trail, taking in a Cardinals baseball game, or on the MU campus cheering on Ole Mizzou. In a world where the details are everything, John is committed to leaving no stone unturned while providing professional and individual service to those who deserve it most. Feel free to contact him to begin your journey today.
Office | 800-814-1103 x4476 |
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Fax | 1-573-445-8320 |
john.sullivan |
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Address | 1400 Forum Blvd Columbia, MO 65203 |
John and his team were amazing. They were always available for questions and their professionalism was immeasurable. There was never a time I felt like a.burden with my questions or follow-ups. This team is the best and I would recommend them any day.
We have gone through United Veterans twice now purchasing a home. The communication, efficiency and understanding of the program was tremendous. I would definitely recommend United Veterans to any vet wanting to purchase a home.
Awesome job, thanks.
Very responsive, highly intelligent and focused on customer service and success
I really liked Annie a lot. She was a great coordinator. The reason I'm saying I would not recommend Veterans United is because I don't think that nationwide policies work well in rural areas. I feel that if we had sat down and talked with a local lender, we would have been more aware of a few things that hung us up. In a rural area, people need to have a local banker who has connections. I regret not going with our original planned lender. This purchase was much more difficult than any in the past. The other thing that bothered me was as a co-borrower, I am signing my name to a huge financial liability as well. Everything was always directed at the veteran, which I appreciate. However as a co-borrower, one can feel a little marginalized.
Response from Veterans United
Hi Samuel,
Thanks for taking the time to share your thoughts. I�m glad to hear you had a positive experience working with Annie�she really is great at what she does. That said, I�m sorry to hear you felt that parts of the process didn�t meet your expectations.
I can understand how working with a lender who�s more connected to your local area might seem like it could�ve been helpful, especially in a rural market. We do our best to provide personalized support no matter where our borrowers are, but I can see how you might feel that a local approach would have been more tailored.
I also want to acknowledge your feelings as a co-borrower. You�re absolutely right�signing onto such a major financial commitment is no small thing, and I�m sorry if you ever felt marginalized during the process. While we do have a strong focus on serving veterans, your role as a co-borrower is incredibly important, and I�ll be sure to pass this feedback along to our team.
If you�d like to chat more about your experience or share any additional details, my team would love to hear from you. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We�re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
Thanks