Great customer service from the Team!

The whole team was great. Ophelia and Kim kept me very informed at every step. They made the whole process quite easy and simple.

There are not enough words to describe how amazing Kim was to us. She was always available to answer any questions or concerns we had, no matter how ridiculous. And she was extremely knowledgeable, passionate, caring, and understanding of every concern we may have had. And did everything she could do to ease our concerns. Her service and support of us was nothing short of exemplary.

This was the best personable service I have ever witnessed in my life. Thank you all so much for everything you’ve done!

Kim and the team at Veterans United took care of everything during my home loan process. I would highly recommend using them for your home buying experience. Outstanding customer service!

She was very helpful throughout the process and was very responsive even after office hours. And always made sure me and wife understood each step of the process

Kim was very easy to work with and kept in constant (real time) communication every step of the way

Our team was beyond amazing for every step of the process. Sarah was so quick with her response time, always making sure we had speedy answers. Kim was incredibly patient, kind and thoughtful as she assisted us in the fine tuning paperwork part of finding our dream home. She always had an answer to every question and if she didn’t, she went out of her way to connect us to anyone we could possibly need. Kim broke down anything confusing into quick, easy to understand terms that we were beyond grateful for in an already daunting process. She was above and beyond kind to us and inclusive of our family, allowing us to feel she was truly here for us, advocating nonstop to ensure we got everything we needed information wise. Kim made an overwhelming, life altering adventure not so scary. We will forever be indebted to our team for everything they did for us and couldn’t be more grateful for them.