Phil Stroessner has worked at Veterans United Home Loans since 2011. Before becoming a Loan Officer, Phil worked with veterans to improve their credit so they could purchase a home. Phil grew up in Jefferson City, Missouri and graduated from the University of Missouri.
Phil and his wife, Lacy, have been married over 15 years. They have 3 daughters. In his spare time, Phil enjoys reading, trying new foods, spending time outdoors with his family, and working on his hobby farm.
| Office | 800-814-1103 x4134 |
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| phil.stroessner |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
From the loan officer to the realtor their the best
A very easy process start to finish. Phil our loan officer and Jordan in underwriting were in contact on a regular basis, kept us informed and guided us through the process up until the last minute before we signed final escrow documents. We are beyond grateful for their help as we start our next chapter.
The process went smoothly and on time.
No communication! Lots of delays extremely slow process.
Response from Veterans United
Hi Theodore,
I’m really sorry to hear about the delays and lack of communication you experienced. I know how frustrating that can be, especially during such an important process. That’s not the level of service I want for our Veterans United borrowers.
I’d appreciate the chance to look into this and better understand what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
The entire process was outstanding. The guidance I had in the beginning of this journey, to the finish line has been an experience I will not forget. The team I had went above and beyond to see to every detail.
I can’t thank them enough for getting this done for us.
Thank you all. We are in our forever home now.