Zach Kieffer is a VA loan expert, who started with Veterans United in 2011 after graduating from the University of Missouri. He was born and raised in Missouri with his big family of four sisters and a brother. In his free time you can find Zach visiting and marking countries off of his bucket list or just spending time with family and friends. Zach is also a huge sports fan, who roots for his local Tigers, Cards and Blues teams.
Office | 800-814-1103 x5972 |
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Fax | 1-573-514-8861 |
zach.kieffer |
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Address | 1400 Forum Blvd Columbia, MO 65203 |
My process was longer than just purchasing a home because my house was built, and hands down Zach, Mallory, and Bianca was amazing from the beginning to the day I closed. Thanks so much for being a great team.
He did an exceptional job as this was our second time using him and his team. We will continue to do so until the end our home buying days!!
If you want to close on a home stress-free, this is not the company to go through. We were jumping through hoops the entire way. Promised to close earlier than original date and thay didn't happen. Issues with paperwork and communication the whole way through. Look for a different va lender this group is not worth the hassle.
Response from Veterans United
Hi Jacqueline,
I�m really sorry to hear that your homebuying experience with us was full of frustration. We know how stressful the process can be, and it sounds like we added more hoops to jump through than anyone should have to deal with. I understand how disappointing it must have been, especially with the delays and communication issues you mentioned.
My team would love to look into what went wrong here and see if there are ways we can learn from your experience. If you�re willing to share more details, feel free to reach out to our Client Advocate team at 1-800-212-5200 or by email at ClientAdvocate@vu.com. We�re available from 9 a.m. to 5 p.m. CST, Monday through Friday, but you can contact us whenever it works for you.
Zach was amazing and very easy to talk to! Extremely professional individual.
Second time working with Zach and again he stood out as one of the best! If we decide to refinance again or purchase another property he will 100 percent be who I reach out too.
Zach was outstanding. He was available, knowledgeable, and responsive...couldn't ask for more.