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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

397,730

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 397,730 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Highly recommend for a nice houses buying experience .

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

1.5 out of 5 Stars

This is the third and least impressive mortgage company I’ve used.

Response from Veterans United

Gina,

Thank you for your honest feedback. Our Client Advocates are interested in learning more if you'd like to talk with us. We want to understand better from your perspective how we can improve on this. We'll take a look together and hopefully clear up any questions or concerns you have along the way.

Very best,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Everything has been a smooth and great, easy process! The Veterans United team worked fast and ensured there were zero issues, and we understood each process!

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Extremely grateful to have worked with Carl Thomas and Jaime Cornell. Absolutely the best! This is the second time we work with Carl. First time in Austin, TX and now in St Petersburg, FL. We were beyond blessed to have him guide us through this process once again. Carl kept us advised every step of the mortgage process, explaining the reason for every document requested from us, and when things got tough he was able to come up with solutions. Jamie was extremely helpful and knowledgable in this process, always friendly, and available to answer every question we had. I highly recommend their services, they represent the BEST of Veterans United Home Loans, delivering results with integrity and people first and foremost. Thank You!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

It was a pleasure to work with Rhett, heather, and Jake

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Zach, Anna and the whole team went above and beyond to make sure Sam and I were taken care of during our whole house search/buying process. We were searching for a house for 3 years. During this time my husband and I went through so many life milestones. Getting engaged, getting married, a year-long deployment, reintegration, and now welcoming our first child. And the whole time Veterans United was there to help us with anything and everything. After we closed on our house I quite literally looked over at my husband and said, "I really thought buying a house was going to be a way more complicated process. I thought we would have sleepless nights with so many crazy decisions to make"...but we didn't have that. Instead, everything was so streamlined and all our questions were quickly answered when we had any. It made me realize how great of a team we had on all ends. Thank you so much! Seriously, everyone was so amazing and the extra cherry on top was receiving a little gift in the mail from the team at closing for not only me and my husband but also our baby on the way! We are so grateful for having the chance to work with Zach, Anna (as well as their families), and the whole Veterans United team.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I look forward to working with this team from Veterans United again. They were able to help make a stressful process seem easy. Thank you!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I will admit that I was skeptical as a first-time home buyer, however every team member pulled their weight and never forgot about me or my family. I learned a lot during the process as they were open to explaining anything that I had a question about and would find out and call me back if the information wasn't readily available. I hope to work with them on future purchase.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I also want to thank Anthony Graziono we shared laughs in the midst of confusion, very kind and encouraging and helpful, patient and worked hard for us to get our home to. I feel blessed that we had such a great caring team that worked hard til we got a yes thank you Anthony Graziano God bless you!

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

4 out of 5 Stars
Would Recommend

Veterans United is a very friendly and professional company to trust doing business with. I enjoyed purchasing my 1st home through them. They're patient and work with your time schedule. Ian and his team helped to put me at ease throughout the entire process. Thank you all so very much for your time, patience and dedication.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

The penultimate home buying experience.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Very smooth processing experience; well organized company; would recommend them to anyone!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Veterans United was amazing. We had a great team that helped us with every part of the process. They made it as stress free as possible. They were very knowledgeable and kind. They made sure to keep us updated on everything; not once did we not know what was happening. The process with them was very easy. Jessica, Melissa, and Logan were great and we’d recommend them to everyone.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

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5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Keep the great job.

headshot image of Ben Williams

Loan Officer: Ben Williams

NMLS# 1626418

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

The only thing I had a problem with was the insurance quotes and information given by the insurance agent of United insurance

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

More Reviews

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