Melissa's entire team was simply the very best. Tori was always responsive and pro-active. Rachel shepherded us through the loan approval process so smoothly I hardly even knew it was happening. Both Tori and Rachel reached out to me directly whenever they thought they could be helpful, and they always were. Every aspect of this transaction was handed professionally and personally. It felt like they understood how overwhelming it could be for us. We will be recommending Melissa and her team to all our friends and we hope to work with them again in the future if we decide to refi our loan.
I would like to thank Kyle Buettner for all the hard work he has done for my family. We have used Kyle two times & he is always pleasant. He is very very knowledgeable, friendly, and always willing to help in any way possible. I would recommend Kyle to anyone who really need help, guidance, and direction for your V.A. home loan. Kyle is top notch & we hold him in high esteem in my family.
My experience with you guys were great. Impeccable comminication and ease of buying a home. Never thought it would be as simple as it was!
All I can and have to say about. Shannon and Travis is they were extremely professional in dealing with this hard headed EX-Marine in myself. There were times I didn't think I couldn't continue but they were telling me we are almost there and here we are THERE. I Love you guys for all you done for me.
Thank you all for the entire process, everything went smoothly and couldn't be happier!
Another great experience! 2 for 2 😃
THANK YOU !
The whole team was absolutely fantastic
My home buying experience with Veterans United was the best. During each step of the process I was well informed and treated like family. When delays in our new home build happened Joseph, Keagen, Brandi and Brian were there to show their concern of the situation by reaching out and be sure that myself, wife and new born were taken care of.PCSing to a new duty station is stressful. Add to that having a home be delayed and a baby in the process I couldn’t have asked for a better team that worked so hard and showed how much they cared during this entire process. Thank you so much for helping us find our new home and welcoming us into San Antonio!
We are so impressed with how Veterans United and staff handled the loan process! As first time home buyers, we had no idea what we were getting into and the team has far exceeded our expectations. I had heard many horror stories from friends and family with working with lenders to purchase a home, and we were pleasantly surprised to have such a wonderful experience for buying our first home. I will definitely be recommending Veterans United to anyone looking for a lender!
My team of experts was able to close on my house 10 days early! They were very accommodating to my level of anxiety about the whole process, always quick to respond and released the documents that I needed to fill out quickly. The process was supposed to be very stressful! But the team ensured that I was not stressed out and clarified everything for me! I have already recommended VU to my veteran friends and family members! And I wouldn’t hesitate to work with the same team again!
The people i worked with were very friendly and professional
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thanks for everything, it had a few twists and turns but the team really made life easier
Jared and the entire team were a JOY to work with. As a 1st time homebuyer I had a LOT of questions. Jared and his team were always knowledgeable and very quick to respond and always kept me on-track. The way these guys took care of me during and after the process made me feel valued and important. I can’t say enough good things about this team of rockstars, highly recommend!
I've used Veterans United three different times, and each experience has been a 10. I don't know why any veteran would even consider using some other company.
AMAZING EXPERIENCE!!!!!!! What started as an experience that I thought I would stress over, turned into one that I will be talking to all my friends about. The level of professionalism was outshined only by the level of care. Danny Reyna, Mike Keith, Doug Pearson, Michelle Terry, and Ivan Long were very patient with the seller and I especially given the consideration that we chose not to go through a Real Estate Agencey. They were more than helpful even when I sent in the wrong form, wrong information, and the times when I wasn't sure of what form was needed. The team was very accommodating to my work schedule. Having to adult as a single parent really didn't leave much time to get everything sent up in a timely manner. The team at Veterans United were very patient and understanding with me. They gave me time needed to get everything together and sent up without making me feel rushed or overwhelmed. The team made sure that I was kept well informed throughout the entire prosses. I received constant updates on where we stood throughout the whole experience. Even when there were no changes, just waiting for paperwork to be approved, they still reached out to me to let me know. They were a team that truly cared about me and what I was trying to build for my family's future more than how much money they could get from me. They went out of their way to show this by sending personal gifts, not mass-produced company merchandise, for my children and I as a congratulations/housewarming gesture. If there was anything that this team could do to better improve the next person's experience... there isn't. Keep doing what you're doing and thank you to all the personal at Veterans United that helped me through this great and memorable milestone in my family's life.
There is a lot involved with buying a home. These are professionals. They make the whole process easy.
