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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,303

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 409,303 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Thank you for my new home loan. Your service changed my life for better

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Everyone was amazing!! They answered any and all questions I had without hesitation. They kept me up to date on everything the whole way through!! 1st time buying a house was so smooth and easy thanx to them!!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Very happy we decided to go with Veterans United.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

3 out of 5 Stars
Would Recommend

Everyone on the loan team was great but I wish they were more responsive. They need to be more transparent about rates. Was told the fed rate hikes wouldn’t affect me but based on the websites rates as low as page, and a payment estimate months ago, that wasn’t the case.

Response from Veterans United

Lauren, we take your feedback seriously. Thank you for taking the time to share your experience with our team. A member of our Client Advocate team will be researching this situation further to determine how we might better communicate the right expectations. We appreciate the attention you have brought to improving our process.

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Mystle and Joyce were helpful and kept me informed throughout the whole Buying process.Also Mathew Nunley did a good job of keeping me informed during the Loan review process.Thanks to All

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Jacklyn Bonilla and Jake Ulmer were excellent members of the team. In reality, Jake’s ability to provide sound advice about what I should be looking for in a loan from the very outset is why I chose VU over a more local competitor.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Joe and the Team were a great pleasure to work with. Always there to answer the phone and take my call. I look forward to working with them again.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

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4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

I literally do not know how a loan team could possibly be more helpful and responsive. They were perfect. Thank you all for helping my family have a home.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Thank you 😊!!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

As I said, Jason and his entire team made this entire process seamless and effortless, I would, and intend to recommend Jason and his team to my veteran friends and family for all their mortgage needs! Please extend my sincere thanks to Jason and his team and share my review. It’s seldom that good people get the accolades they deserve!

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

4.5 out of 5 Stars
Would Recommend

My interactions with Alex Tuttle and his team during my recent home purchase were excellent! Always available to assist with questions I had for them. Additional, this being having been my second dealing with Alex, I expected nothing different!
Thanks Alex!

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

More Reviews

See all 409,303 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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