Good experience, but not great. Underwriting wasn’t as responsive as my MLO. They also chose to fund the Monday following closing on Friday that threw a wrench in the process. Previous owner was expecting his money Friday, I was trying to move out of my place I had to be out of by Sunday and the owners didn’t want us moving until they were paid. I think we could have closed earlier. I think some of documents were excessive I had a local MLO look at my documents and they could have gotten me approved without the other things. Out of respect for Aaron’s hard work I decided to stick it out. I’m on the fence about having my fellow veterans use it if the process is the same for them. I think a local office would be easier to go through.
The real estate agent veterans united hooked me up with was top notch I couldn't have asked for someone better than Frank. He wasn't pushy about trying to take me to my limit of borrowing, he was able to set up about 14 homes for me to look at in a 2 day window, and he explained things in a very simple manner.
Donald was really good for a mortgage officer, nothing bad to say about him. His team I wish they would've been more knowledgeable though. They'd reach out all the time see how I was doing but I had a question a few times and they didn't know the answer and said they'd reach back out, but didn't. I had to call Donald personally and get the answers.Overall, very happy with Veterans United and their service.
We are very pleased with everything our team did for us they are truly amazing thank you to everyone involved
A little more clarification on some issues are needed. All in all great service.
This was an awesome experience working with a wonderful team like this. Anytime information was needed the team was there to help.
It was a long process as closing was further out date wise. But everyone was attentive and kept us in the loop every step of the way. Never once not keeping everything on track. I would highly recommend them.
The service was excellent. It's hard for me to put it in words. All I can say is you guys are team A.
Veterans United Home Loans made this old veteran and his wife's dream come true. Michael Jones and his team worked tirelessly making our dream into reality. Thank you does not even come close to saying how grateful we are!
Alex and team were the best to work with. We had never thought of buying another house again but they made it so easy.
Have you ever bought a home before and I was seriously stressed out in the beginning I actually stopped looking for a while big investors kept buying the houses that I wanted I shut myself down for a couple of months and Jen my realtor called me one day and said I have a property I need you to look at she also said that I know you wanted a basement in the garage she said have an open mind and look at this property so I went and looked at the property I put a bid on it the next day they accepted my bid the following day and then all your awesome people went to work helping me get my house now I'm in it I closed on September the 27th and I love my house I'm moving in October 2nd maybe sooner but I just want to thank you all very much for helping me. I know it's one long sentence it's easier for me to talk to the phone instead of typing LOL.
This has been a wonderful process and everyone I worked with was great! Thank you Veterans United team!
working with Veterans United has been exceptional, from start to finish, I will use them again, I will tell other people about veterans United.
Richard Penta
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This was my first time buying a home, and Veterans United was beyond great. They were quick to answer questions or concerns. They were not pushy and were there to help my wife and I. They have been fantastic. I could not be happier with them and highly recommend giving them a call if you're looking.
I'm very happy with Veterans United. They made the home buying process much easier for me.
This is the team I will be using in the future for any and all of my home loan needs. The bar they set was too high for anyone else to even come close that there is no need to look elsewhere. Very happy with the end result. Will be recommending Mark and his team every chance I get.
