A big deal is made of how hard it is to get a VA Home Loan and I know I was very nervous about the process but this was one of the smoothest process's I have ever had. It was easy and enjoyable to work with Mike Smith and his team and the to do checklist kept me on track from beginning to end. I am greatly appreciative of my Home Loan Team at Veterans United and recommend everyone interested in obtaining a VA Home Loan to contact Mike Smith and his team so they can assist in making a Va Home Loan possible.
Veterans united was great to work with. We had many challenges, they were on point with communication. Thanks for everything!!!
The mixup in the back-and-forth over this estate sale on how the signature was supposed to be completed on the sellers document was less than expectation
Being that I’m stationed in a different state I was concerned about the home buying process but the team there made it seamless. Thank you VU!
My entire experience was fantastic. Everyone I spoke with was professional and easy to work with. They made the entire process quick!
We love our new home, am thankful how easy, from start to closing, the process was! Thank you!
This process took a LONG time due to supply chain issues and the fact that it was a new build during on of the most impactful housing markets we have ever faced as a nation.
Leanna made the process seem seamlessly easy.
I was keep in the loop the entire process and questions and concerns were taken care of as quickly as the came up.
Even at the end when it was so close to us closing and a few financial issues with our underwriting process. Leanna and Kate were right there to explain my frustrations away.
I cannot thank VU enough for giving me this amazing team.
I also want to highlight our realtor that was recommended by your team. She was absolutely amazing through this journey.
I will recommend this company to any vet that I know who wants to buy a home.
Thank you for making me a homeowner.
This has been the best and easiest home buying experience I have ever had!! Matt and his team were easy to work with and explained every step!!
My loan team was great. It was my first time buying a home and they helped with every little bit of information I needed to get the process done as soon as possible.
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Servicing from Veterans United regarding our refinancing loan was one of the smoothest evolutions. I felt appreciated as a veteran. All individuals with whom we interacted were extremely courteous, professional, and responsive to our queries/concerns. They also were quite proactive in anticipating potential hiccups and offered reasonable resolutions to each circumstance.On a scale of 1-10, I would rate Veterans United services as an 8.5. The reasons for not providing a 10 were two: (1) Misunderstanding and communications regarding refinancing with a trust which resulted in a 2-day extension with associated costs prior to closing; and (2) It took the Titling company a week from funding to complete payment to the creditors and we were not notified that it would take that long. Receiving a heads-up on the anticipated time to complete those transactions would have made a significant difference to us.....and would also have been OK.We absolutely would seek Veterans United's services in the future and highly recommend them.
