Very detailed.
I highly recommend Travis Ward and his team, Travis was there for me and my wife any time we had any questions, with his help the refinancing want very smooth and fast. I truly respect Travis and all the help that he gave us in the closing of our refinancing.
The refinance was about as "fire and forget" as can be.
We first began searching for a home before a military move with unknown dates. The team helped us move quickly on a house that ultimately wasn't meant to be and handled it very smoothly. When we finally received orders and hard dates that required even quicker movement, the team came together again and made it happen on our timeline like true professionals. I was very impressed with the customer service, software applications, and timeliness from start to finish. We will absolutely come back on our next home search!
The team made this an easy, fast process while making us feel valued.
Excellent
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the only comment I have is ask if they have a well? Y'all did a great job and I do appreciate it
Overall experience with Veterans United was awesome! Team really helped make this a smooth process for a first time home buyer.
Working with Rob was easy in 2020 to purchase our home and again to do a refinance in 2026 to use some equity to do multiple things. The process was fast. Questions were answered promptly. Rob even called to go over what our financial goal was prior to starting the process. That is top notch customer service.
Super helpful and the text messages helped out a lot especially with me being at work and hardly ever able to answer. Just a huge help.
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Ashlyn Cupp was very helpful and quick to respond when I had questions.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
We had a great experience working with Veterans United during our home purchase. The entire process went very smoothly from start to finish, and the team was professional, responsive, and helpful every step of the way. They made the VA loan process easy to understand and kept everything moving efficiently. We’re very happy with our experience and would definitely recommend Veterans United to other veterans and homebuyers.
Jerry is amazing he is very professional and would work with him anytime and will recommend him and Veterans United to everyone thank you for such an awesome experience
Knowledgable Guiding inviting personnel, helpful. Overall completely professional.


