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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,747 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,747 unfiltered reviews

Starting on Page 34 of 15,759. Return to Page 1

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Great team - kept me fully informed, responded quickly to questions, and completed everything on time. The entire process went very smooth.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

I had the absolute best experience. The team did everything they could to make the process easier.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

My experience with this team was amazing! Every step of the way towards owning a home was laid out to me in a clear an concise manner, making this journey stress free. I can not say enough about how friendly and very professional EVERYONE in the Veterans United team is! Thank you all.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Everyone kept me on top of what was needed and made it very easy to submit the information. The realtor was very helpful and the whole team did a fantastic job keeping me informed of what was needed, the next steps and providing information for my new home in regards to setting up utilities, garbage pick up, security, wifi etc. I would highly recommend Veterans United Realty to other prospective buyers.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Albert, you and your entire team are outstanding. We never thought this would come to fruition, but you all made it happen. We are forever grateful. Everyone was a pleasure to work with and everybody was very helpful. I will highly recommend your company and you folks to anyone that I know that is looking to go with a VA loan for a home purchase. Thank you again, Eric Roush.

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

the process was very informational

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars

It was good working with the team. I was not totally happy with not using my title company of choice and finding out at the last moment that the loan would not fund for 3 days. All things being equal, service was good.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars

I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.

Response from Veterans United

Hi Carlos,
I’m sorry you’ve had recurring trouble making your payments. I know how frustrating that can be. Even though Carrington services your loan, you’re still part of the Veterans United family. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so I can help.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars

It went well on the loan side, the realtor side leaves much to be desired

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars

Good experience and great service.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

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4.5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Veterans United helped us when no other lenders wanted to assist even though my credit was good and improved my finance binder. Kat Weissborn gave me a call with a pre approval after looking at my info within 24hrs and from there her and her team guided us the whole way. From there Desi stepped in to assist us with the Loan documents and process and made it sooooo easy to understand. I love VU and don’t know why everyone gives this lender a hard time. Also to note this is my first time EVER using a VA loan and I’ve been in the service for 17years. If they can make it easy for me and my family, they can do the same for you!!!We love it and HIGHLY RECOMMEND for VA LOANS.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Outstanding service team and super easy to work with.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The only problem is , I thought you all had the electric and water swapped over to my name. Power is off . This team was amazing , my first home purchase but I can’t imagine a better team

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Jordan was always willing to help! Even when he did not need to. He also made me feel very comfortable with all the processes.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Travis Ward was very helpful with getting our loan through. I've used this company before and I'd use them again. The whole group of people that work there do a very good job with making sure everything is done correctly.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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