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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,173

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I’ve never come across so many compassionate yet professional people in one place in my life. Each step of the process was handled by a different member of the team. All made us feel very special. My husband is the veteran and he appreciated all their work to get us into our new home

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

To Whom It May Concern,My initial contact with your Financial Organization was with Mr. Nick Simmons. Even tho I was only inquiring, he made me feel like a valuable customer. I even asked him question about costs associated with another financial organization attempting for me to refinance thru them. The time Nick chose to explain and discuss my refinance option, easily made my decision to refinance thru Veterans United. TY NickMy continued efforts to stay on top of my "To Do List" with numerous questions were easily answered by Mrs. Sarah Litton. Her communication with me and my question was nothing more than exceptional. It appears that from start to closing just might be a record and with past refinancing experiences, this was definitely a comfortable action and endeavor. TY SarahMr. Clay Rose provided the outstanding financial overview and actions needed that made me feel at ease with the whole process.Thank You So Much Veterans United!

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Andrew Chang

Loan Officer: Andrew Chang

NMLS# 372259

5 out of 5 Stars
Would Recommend
headshot image of Kim Lanier

Loan Officer: Kim Lanier

NMLS# 1639151

4.5 out of 5 Stars
Would Recommend

Veterans United is very helpful. Do your homework beforehand so you know what to have and expect. Zero down doesn't mean zero closing costs...lol

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United was very helpful with us we have no complaints plants I would be more than willing to do send friends and family to them any questions we had they am they answered and helped us figure things out the best way they knew how now thank you so much veterans United we really appreciate the help And thank you for helping us find the house

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

It was a pleasure working with Veterans United. I would recommend this group to others who are searching for a leading agency who will walk you through the process without glitches or set backs!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Brandon was so helpful and made the buying process so easy. In fact it was so easy and stress free, I was worried that I was missing a step. Brandon and his team made this one of the most easiest first time buying experience I could have ever experienced. Thank you Brandon and your team. A+

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Thankyou for a great experience!

headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars
Would Recommend

none

headshot image of Sam Stroncek

Loan Officer: Sam Stroncek

NMLS# 2159762

5 out of 5 Stars
Would Recommend

I am a veteran who believed that my situation was hopeless.until I got an advertisement from Veteran's United. From the time I began working with Kelly and the team of Veteran's United, they worked diligentlywith me to ensure that my loan received the proper attention. If I had questions, l received calls within a timely manner. All of my experience with yhis company's was superb. I wish that every veteran could have the opportunity to be serviced by this company.
God bless you and your staff and may God keep you all there fighting for all of us who sacrificed for this country leaving our family to protect our country. You all keep doing your best for us who served. Special thanks to Kelly, Heather and Tammy, you kept me encouraged when I wanted to quit. You all are the greatest in every department, I encountered you all were polite, caring and persistent in your desire to serve the clients.

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

4.5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

If you want a home, call Veterans United. Contact Shane Martin. It might be the best phone call that you can every make. What you got to understand is that you not just contacting one person. You are contacting a team that make dreams come true!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

So much more than a lender! Call them and listen closely to all they have to offer beyond a VA loan. I can't imagine going through my crazy, 548-day building adventure without Eric Hermann and the rest of the VU team supporting me! To a person, they were experts in their specialties. They rapidly developed strong client connections. I trusted them...and they more than earned my trust. As you search for lenders, give Veterans United your full attention!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
Would Recommend
headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

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5 out of 5 Stars
Would Recommend

Choosing Veterans United should be your first big decision in the home buying process! The entire team takes the weight off of your shoulders and is there 100% for anything you need!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Awesome team great process actually I think it was perfect

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

These guys are absolutely awesome!! My 3rd time using them and each time is better and better. Fast, efficient, an absolutely seemless process. Everyone we work with is courteous, patient, and quick to respond with answers and solutions to anything you need. Nathan and Kayla are just amazing to work with. I refer everyone I can to these guys.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

More Reviews

See all 409,173 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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