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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 419,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Everything was great. Closing went very smoothly. I seen those gift baskets and would have been to cool to get one. Had a great experience overall

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

I didn't leave any individual comments simply because, there is no difference in the absolute professionalism they showed throughout working with these fine people. I felt as though I was working with family the way I was taking care of.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Thank you all from the bottom of our hearts. You all, Ryan, Samantha and Barno as well as the others that had a hand in making our dreams come true, your truly amazing!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Great job 👏

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

This process was nerve wrecking but our wonderful team help ease every worry we had. Not once did we feel like we had too many questions. Everyone was informed, professional but the most important was their kindness and understanding with every question we had. Couldn’t have asked for a better team to help us through this process

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4.5 out of 5 Stars
Would Recommend

Buying a home is always stressful. There's always a lot of paperwork to do and there's a lot of paperwork to be done over and over and over. But at the end of the day, Martin and his team understood that even though this is stressful, they worked very hard to try and make it a little less stressful, which was helpful. They were overall understanding and worked very hard to make sure that anything that I needed in this process, I was able to receive. From start to finish it was nice to understand that I had a veteran helping me as a veteran. At the end of the day I was able to get a home that I really like and I'm comfortable with the end result and the product that Martin and his team are producing. One of the things I think is important is having somebody that is willing to work with you from the perspective of being a veteran which Martin and his team did. At the end of the day I got the house I wanted with the payment that I could live with and I would very very very highly recommend veterans United home loans for any veteran who is trying to get a home or property of any type. To say that I am grateful for their time would be an understatement. Martin and his entire team worked tirelessly to help me achieve my goal of having this home that I closed on three days ago. I am overall exceptionally satisfied with the service, the help, and their goal on making owning a home very affordable to a veteran. To Martin and his entire team, you have my very grateful thanks.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

3 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Jeremy’s team made sure my first-time home-buying experience was smooth and painless (well… almost painless). Jeremy is very responsible and knowledgeable throughout the whole process. He would give me directions and suggestions to make me understand what was going on. My real estate agent Nikki did a wonderful job. She is very experienced and very patient. She made the house buying a less stressful task. My home buying concierge Brittany kept checking in with me to see if there’s anything I needed and she’s always there to answer my questions no matter how small they were. Everyone in this team contributed a big part to the successful closing. Everyone’s professionalism, dedication, and kindness are greatly appreciated.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

I’ve used VU twice to purchase homes and Bill and his team have continued to raise the bar.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

4 out of 5 Stars
Would Recommend

The Team made our dream happen. We thank everyone involved

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

This was my first home buying experience and I honestly could not be happier with how smoothly the transaction went. Every detail was explained and all my questions answered. The online process and step by step to do task list made things pretty simple to follow up on. I would definitely recommend veterans united to anyone seeking for a straight forward home buying experience.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I can be tough to work with everyone’s mom, but this group was phenomenal. Any of my Veteran friends are looking to buy houses. I’m gonna make sure that they get Corey’s number so that they can work with a great professional.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

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5 out of 5 Stars
Would Recommend

Neil was absolutely fantastic! From start to finish he made the entire process flawless. He explained every single one of my questions, guided us through every step of the way, and made us feel comfortable and excited to buy our first home!! As a new and growing family he made this one of the best experiences for us. He was kind, patient and understanding and I’d gladly recommend him to anyone. The world would be a better place with more people like Neil! Thank you so much for everything!!!

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The entire team that was assigned to me was beyond amazing (Ms. Lynn Heath, Joedi, Mr. Istwan, Mr. Robert Chaney and Mr. Ferreira). I was so lucky to work with them. They all made the home buying process painless. I’m very thankful to the efforts and time of the entire team!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I can’t say anymore then they were amazing from start to finish. Kudos to all of them and your company. Thank you for so much from a United States Navy veteran retired. Also I’m 100% disabled veteran. Your whole team was outstanding from start to finish and beyond. Kudos to all of you again thank you so much.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Great team, very responsive. If I buy another home, I will use VU for sure!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

More Reviews

See all 419,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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